Mercedes-Benz of Clear Lake

I’m having to bring my car back literally the next day after picking it up and having almost 3,000 dollars worth of repairs done, just to have my vehicle have issues 15 minutes into driving it home from t after picking it up and having almost 3,000 dollars worth of repairs done, just to have my vehicle have issues 15 minutes into driving it home from the dealership. More

Alex and the team in service always take top notch care of me and I appreciate how efficient they are! of me and I appreciate how efficient they are! More

Great customer service, didn’t push any extra services. Appointment process is super easy and convenient. They offer a video if anything comes up during the inspection. Very professional, highly recomm Appointment process is super easy and convenient. They offer a video if anything comes up during the inspection. Very professional, highly recommend this dealership to everyone More

Our service advisor Madison at MB Clesr Lake should be the example how the client is treated/ updated/ etc. She’s gone above and beyond for us, ensuring we were given all options, directly speaking the th the example how the client is treated/ updated/ etc. She’s gone above and beyond for us, ensuring we were given all options, directly speaking the the technicians so she’s got a better understanding of what and how to relay said information. Dealer prices are what they are, it’s the treatment/ communication/ and overall feeling of that experience that matters; only wish everyone could have her as their advisor. Bravo MB Clear Lake and more importantly to Ms. Madison (Service Advisor Extraordinaire)!! More

Great service and clean dearship. Everyone that was involved in my business/ project did a excellent service. Everyone that was involved in my business/ project did a excellent service. More

Perfect Service. I only bring my Mercedes sedan here. Madison Ramirez is an amazing service coordinator. She is very knowledgeable and very patient while handling so I only bring my Mercedes sedan here. Madison Ramirez is an amazing service coordinator. She is very knowledgeable and very patient while handling so many things at the service desk. Thank you! More

The director Daniel Reicherts went over and beyond to help us. We had an unexpected road hazard, misplaced lugnut key and needed a new tire. He made sure we were taken care even though service dept was b help us. We had an unexpected road hazard, misplaced lugnut key and needed a new tire. He made sure we were taken care even though service dept was busy. He took the time and found a replacement tire the next day. Great customer service overall from parts and service department as well. More

The dealer Rep Stanley Williams was awesome. Very knowledgeable and helpful. Best experience ever had. Very knowledgeable and helpful. Best experience ever had. More

Professionalism and Customer Service Excellence personified. This is actually our second purchase from this dealership and this team within a month which speaks volumes. From our initial communica personified. This is actually our second purchase from this dealership and this team within a month which speaks volumes. From our initial communication all the way through contract execution we felt more than taken care of. Fernando and AJ did a phenomenal job explaining all the aspects of the vehicles we purchased. Not only did they exceed our expectations during the sale but this continued after purchase as well. We would definitely recommend this dealership and sales team. Thank you AJ, Fernando and BJ for your exceptional commitment to excellence. More

The service personnel were very knowledgeable and kind and they explained everything prior to doing the work and they were very courteous. and they explained everything prior to doing the work and they were very courteous. More