Mercedes-Benz of Clear Lake

I was pleased with the process of checking the car in and determining what needed to be done. I was pleased with the repairs and the price charged. I was not pleased with the difficulty of finding out if my determining what needed to be done. I was pleased with the repairs and the price charged. I was not pleased with the difficulty of finding out if my car was ready or not. The on-line information source never worked, kept saying "oops, not available" and getting information over the telephone was not successful the first time and tedious the second time. More

Great and professional! Very helpful! Derrick was my salesman he answered all my questions and was very patient with me. Thank you! Very helpful! Derrick was my salesman he answered all my questions and was very patient with me. Thank you! More

Mercedes Benz of Clear Lake always keeps me informed when my car is being serviced! They send up-to-the-minute service updates so that you are always aware of the process of your service! my car is being serviced! They send up-to-the-minute service updates so that you are always aware of the process of your service! More

Excellent service and they were able to diagnose and fix the problem as well. Very knowledgeable service technicians. Thank you the problem as well. Very knowledgeable service technicians. Thank you More

First class service all the way, very good communication, service advisor Pham was friendly and thorough. service advisor Pham was friendly and thorough. More

The service was good, Fernando and Barbie was great to work with. I completed the entire transaction online/phone. Thanks work with. I completed the entire transaction online/phone. Thanks More

Excellent advice and service for the A/C issues with my ML350. Work was completed in a timely manner. Loaner vehicle was not needed since I have a second vehicle. Uber services were provided and used to my ML350. Work was completed in a timely manner. Loaner vehicle was not needed since I have a second vehicle. Uber services were provided and used to my home at no cost to me. I declined Uber service for vehicle pickup, it was not necessary. Overall the repair/replacement service and the courteous and professional treatment were excellent. More

Everyone and everything was as they said, prompt, courteous and professional. No surprises and did excellent work! My service rep was exceptionally nice and informed. Thanks to all! courteous and professional. No surprises and did excellent work! My service rep was exceptionally nice and informed. Thanks to all! More

Kevin Moore my sales person was the absolute best. He helped me from start to finish answering any questions I had and making it the easiest car buying experience. He helped me from start to finish answering any questions I had and making it the easiest car buying experience. More

I took my SL63 in for service. Zeke, my service rep, did a great job taking care of me. He made sure. I fully understood the work to be done and the costs associated with it. He al Zeke, my service rep, did a great job taking care of me. He made sure. I fully understood the work to be done and the costs associated with it. He also communicated with me regularly. Overall, I was extremely satisfied with my service experience. More