Mercedes-Benz of Clear Lake

Ruby was very friendly. She updated me on the status of my car. Technician knows his business. She updated me on the status of my car. Technician knows his business. More

MB and Zeke are great to work with an d really care about me and my auto. me and my auto. More

Today was my first time visiting Mercedes-Benz Clearlake for car service, and I must say everything was exceptional. From the timely check-in process to arranging an Uber ride for me, taking me home, and pi for car service, and I must say everything was exceptional. From the timely check-in process to arranging an Uber ride for me, taking me home, and picking me up later, they truly went above and beyond. My car was cleaned immaculately inside and out, and the service was performed perfectly. Jorge, the gentleman I worked with, was incredibly professional and accommodating throughout the entire experience. I highly recommend their services! More

Show room was very nice and clean. . Everyone was very polite and helpful. Especially our salesman Nelson, who helped me a lot with my purchase, and learning how to use all the features . Everyone was very polite and helpful. Especially our salesman Nelson, who helped me a lot with my purchase, and learning how to use all the features of my new car More

They have Great customer service and I had Same day service which really was a time saver for me service which really was a time saver for me More

I had a recall on my vehicle and they told me about it before I got the letter. They gave me a loaner and delivered my car back to me in a timely manner. My service advisor was awesome! before I got the letter. They gave me a loaner and delivered my car back to me in a timely manner. My service advisor was awesome! More

Unhappy about this service trip. It took over 3 1/2 hrs to complete a tire rotation with having a scheduled service. There was no ETA given until 30 minutes prior to being completed. It took over 3 1/2 hrs to complete a tire rotation with having a scheduled service. There was no ETA given until 30 minutes prior to being completed. The team member who worked with me was sweet but communication and their service process should be better. More

Profesional. Friendly. Kept in touch about the process. Facility was pristine and service was prompt. Friendly. Kept in touch about the process. Facility was pristine and service was prompt. More

My advisor was was very kind and experienced. Beautiful facility and great experience. Thank you! Beautiful facility and great experience. Thank you! More

Very pleased with the service. Everyone was attentive and helpful. I felt they were concerned about my issues and appreciated my business. I will refer others to this location. Everyone was attentive and helpful. I felt they were concerned about my issues and appreciated my business. I will refer others to this location. More