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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
651 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 651 reviews

March 08, 2024

Excellent customer service, knowledgeable about your products, friendly, respectful. Highly recommended to all who wish to purchase a Mercedes Benz More

by Kimkhanh Doan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reasoners
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Mar 13, 2024 -

Mercedes-Benz of Clear Lake responded

We're thrilled to hear about your excellent customer service experience and the knowledgeable, friendly, and respectful service you received while considering a Mercedes Benz. Thank you for the high recommendation! Safe travels and we appreciate your positive comments!

March 07, 2024

It’s a new facility that is more efficient . Patrick was very helpful as usual. More

by searcy629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 10, 2024 -

Mercedes-Benz of Clear Lake responded

It's great to hear that you found the new facility more efficient and that Patrick provided helpful service as usual. Safe travels!

March 01, 2024

So easy and convenient! Friendly reps and my car is taken care and cleaned… loved it! More

by srteichroeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeek
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Mar 03, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had an easy and convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

I am always pleased to visit this dealership. Service is performed in a professional and punctual manner. More

by AEdwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 02, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 28, 2024

Excellent service at a timely manner. I scheduled the oil change online and got my car pull in the service base within 15 minutes. My total time waiting at the dealership is about an ho More

by Anh.Ly520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gates
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Mar 02, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear about your excellent service experience at our dealership! It's great that the oil change process was timely and efficient, and that the scheduling online worked seamlessly for you. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

Excellent service by Mr Alex Rodriguez service advisor and Mr CMack the tech that took care of my 1985 MB 380SL THANKS GUYS More

by riverajorge1034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
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Mar 02, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with Mr. Alex and Mr. Mack. Providing top-notch service is our priority, and we're grateful for your appreciation. Safe travels, and we look forward to serving you again!

February 28, 2024

Friendly, fast, upfront on cost and breakdown. They get you quickly and on your time. More

by cled238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Hernández
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Mar 02, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 25, 2024

Attention to my schedule. Concern about the car. Fast and the best customer service anywhere More

by Bwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Feb 27, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 22, 2024

I am very happy with my service technician, Alex Rodriguez! He is very professional, prompt and Takes good care of my needs with my cars. Wish I had him before few years back . Thank you Alex! More

by ling2851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
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Feb 25, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear that you are very happy with your service technician, Alex! It's great that he is professional, prompt, and takes good care of your car needs. Thank you for expressing your appreciation. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 22, 2024

Very nice shop and staff. Unfortunately, any service costs roughly twice as much as highly reputable auto shops in the local community charge for the same service. More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Feb 26, 2024 -

Mercedes-Benz of Clear Lake responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 281-554-9103 I would like an opportunity to speak with you about your experience. I look forward to speaking with you. Daniel Reicherts, Service Director

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