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Mercedes-Benz of Clear Lake

League City, TX

4.8
730 Reviews

500 Gulf Freeway South

League City, TX

77573

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Showing 730 reviews

June 18, 2024

Amazing customer service! BJ and Lauderdale were very informative and helpful! I would highly recommend! More

by michelle.hoke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ, Launderdal
Jun 19, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thanks for your praise and kind comments about BJ and Lauderdale. We do hope we can be of assistance in the future. Take care!

June 17, 2024

They were very attentive to my needs. The service was good and in a timely manner. More

by Rf0698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 18, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2024

Have been purchasing cars and having them serviced at this dealership since 2007. Highly recommend. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure sorry
Jun 17, 2024 -

Mercedes-Benz of Clear Lake responded

Hello Stephanie, it's experiences like yours that really keep us motivated! Thanks for the recommendation, and have an amazing day!

June 14, 2024

Service was scheduled and performed on time. Service representative Trent Pham kept me informed of the progress. Super Service attention by Mr Pham. More

by Alshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Pham
Jun 15, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

Great service, top notch waiting area, I left very satisfied with the facility, service and brand. More

by Albert Montez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
Jun 14, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Albert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

I was pleased with the process of checking the car in and determining what needed to be done. I was pleased with the repairs and the price charged. I was not pleased with the difficulty of finding out if my More

by morehead1549
Recommend Dealer
Yes
Employees Worked With
Scott, Melissa (?)
Sep 06, 2024 -

Mercedes-Benz of Clear Lake responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Jerry Bush General Manager jerrybush@mbclearlake.com

June 13, 2024

Great and professional! Very helpful! Derrick was my salesman he answered all my questions and was very patient with me. Thank you! More

by Heatherreynolds74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 14, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Mercedes Benz of Clear Lake always keeps me informed when my car is being serviced! They send up-to-the-minute service updates so that you are always aware of the process of your service! More

by Rachell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke is diligent and informative!
Jun 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Rachell, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

Excellent service and they were able to diagnose and fix the problem as well. Very knowledgeable service technicians. Thank you More

by robert.schefft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

First class service all the way, very good communication, service advisor Pham was friendly and thorough. More

by tommysnethen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pham Tung
Jun 09, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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