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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
725 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 725 reviews

February 28, 2024

Friendly, fast, upfront on cost and breakdown. They get you quickly and on your time. More

by cled238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Hernández
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Mar 02, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 25, 2024

Attention to my schedule. Concern about the car. Fast and the best customer service anywhere More

by Bwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Feb 27, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 22, 2024

I am very happy with my service technician, Alex Rodriguez! He is very professional, prompt and Takes good care of my needs with my cars. Wish I had him before few years back . Thank you Alex! More

by ling2851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Report | Print
Feb 25, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear that you are very happy with your service technician, Alex! It's great that he is professional, prompt, and takes good care of your car needs. Thank you for expressing your appreciation. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 22, 2024

Very nice shop and staff. Unfortunately, any service costs roughly twice as much as highly reputable auto shops in the local community charge for the same service. More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Feb 26, 2024 -

Mercedes-Benz of Clear Lake responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 281-554-9103 I would like an opportunity to speak with you about your experience. I look forward to speaking with you. Daniel Reicherts, Service Director

February 21, 2024

The service is fast, easy, and predictable. You never wait long, and you know it’s going to be done, right. More

by Clowrie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Report | Print
Feb 24, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for sharing your experience! We're glad to hear that the service is fast, easy, and predictable, providing you with a quick and reliable experience. We appreciate your business!

February 20, 2024

Professional, conscientious and respectful. Top- notch customer service and care. Ruby, the service provider listened to my concerns and provided the solution needed. More

by collettewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Feb 21, 2024 -

Mercedes-Benz of Clear Lake responded

We're thrilled to hear that you experienced professional, conscientious, and respectful service with top-notch customer care at our dealership. It's great that Ruby, the service provider, listened to your concerns and provided the necessary solution. Thank you for choosing our service, and we look forward to serving you again in the future!

February 20, 2024

Service on my 2013 Mercedes Sprinter has always been prompt and efficient. The service advisors are helpful and accommodating. More

by mwj999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williamson
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Feb 24, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 19, 2024

Fast, friendly service with a smile. Highly recommend their service department and their accommodations with their brand new facility! More

by Cmmcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Hernandez
Report | Print
Feb 24, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear that you had a positive experience with our fast, friendly service at our brand-new facility! Thank you for recommending our service department. We appreciate your recommendation and look forward to serving you again!

February 19, 2024

Wonder friendly service. I appreciate the individual tailored customer service that was given. To Mr.Patrick Williams I am thankful to have received a beautiful caring soul a More

by Sugarsjoy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Patrick Williams
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Feb 21, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear about your wonderful and friendly service experience, and we appreciate your kind words for Mr. Patrick. It's great to know that you received individualized and caring customer service. Thank you for choosing us, and we look forward to serving you again in the future!

February 17, 2024

My service advisor was fantastic she was patient and very helpful. This is my first Mercedes and she made me feel so incredibly comfortable More

by mschina73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Hernandez
Report | Print
Feb 23, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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