Mercedes-Benz of Clear Lake

I called on a Wednesday to bring my GLC in to have a tire changed due to a puncture and slow leak. They ordered the tire same day and had it delivered the next day to complete the service. While checking my changed due to a puncture and slow leak. They ordered the tire same day and had it delivered the next day to complete the service. While checking my vehicle out, they van across another punctured tire and felt it best to keep the vehicle overnight for safety reasons and ordered the second tire to complete the service for it the next day. They were extremely kind and paid for an uber to get my back home and back to the dealership to pick of my vehicle to not inconvenience me. I appreciate how thorough they were throughout the entire process. Madison made sure to keep me in the loop with everything. I have zero complaints about the service and communication here at this location. This was also my first time bringing my vehicle to this location as well. Super pleased and satisfied. More

Thank you again for the excellent and professional service extended to me on my service visit. I wanted to commend Trent & Carlos for going above and beyond with all my questions regarding my new car service extended to me on my service visit. I wanted to commend Trent & Carlos for going above and beyond with all my questions regarding my new car. Thank you!!!! Cynthia Priebe More

Madison was my service advisor this time around; my car was dead with no battery; they facilitated mobile service, provided me with a loaner delivered to my house and sent a tow truck to pick my car back t was dead with no battery; they facilitated mobile service, provided me with a loaner delivered to my house and sent a tow truck to pick my car back to the dealer so they could get the battery replaced. This was during Mother’s Day weekend, and I was able to continue with normal activities since they did not leave me stranded. Thank you! More

Madison was awesome. Gave me step by step information about my repairs. She even gave options for payment to save money. Madison kept me informed about what was being don Gave me step by step information about my repairs. She even gave options for payment to save money. Madison kept me informed about what was being done and how long it would take. More

They were very efficient. Plus my car was washed. That's their extra touch that makes you feel like coming back. I definitely recommend this dealership. Plus my car was washed. That's their extra touch that makes you feel like coming back. I definitely recommend this dealership. More

Very customer friendly. Called Monday at 7:35 AM able to make 8:30 AM service appointment for 10,000 mile maintenance. I waited while service was done. It was completed by Called Monday at 7:35 AM able to make 8:30 AM service appointment for 10,000 mile maintenance. I waited while service was done. It was completed by 9:35 AM. More

Great service. Very welcoming. Respectful of your choices. No pressure. Fernando Aviles is an amazing salesperson. Very welcoming. Respectful of your choices. No pressure. Fernando Aviles is an amazing salesperson. More

I did not have an appointment, however, Alex Rodriguez ensured my vehicle issue was serviced. ensured my vehicle issue was serviced. More

Patrick is awesome and always takes great care of me. So happy to get to work with him for many years. So happy to get to work with him for many years. More

Got my sprinter schedule A done and was back on the road in 2hrs Scott Williamson always take good care of things in 2hrs Scott Williamson always take good care of things More