Mercedes-Benz of Clear Lake

Great service. Johnny is great! Very thorough & shows he cares. Very attentive to all my needs. He works with my schedule, even if he has to stay late and wait on Johnny is great! Very thorough & shows he cares. Very attentive to all my needs. He works with my schedule, even if he has to stay late and wait on me. More

Great customer service in the service department I had taken my car in for service at Mercedes Benz of Clear Lake For a tire replacement. Alejandro was my service consultant and he was very friendly I had taken my car in for service at Mercedes Benz of Clear Lake For a tire replacement. Alejandro was my service consultant and he was very friendly and knowledgeable. He had ordered my tire earlier that morning so that it would arrive in the afternoon. I mentioned about 2 recalls on my vehicle and immediately he knew about the recalls I was referring to (without having to explain). While I waited, he came to the waiting area to check up on me and explained how far along the service process was and gave me an estimated finish time. His customer service skill was impeccably! I was extremely impressed with Alejandro. More

Excellent services at MB Clear Lake I alwaya get excellent services at Mb Clear Lake. Defi itely will come back and recommend to friends and family. The staff there are very helpful an I alwaya get excellent services at Mb Clear Lake. Defi itely will come back and recommend to friends and family. The staff there are very helpful ans courteous. More

Eco system and mildew smell Problems with eco system jerking. They installed new motor mounting. Problem continues. Mildew smell. Apparently common problem in new model, 350.0 Problems with eco system jerking. They installed new motor mounting. Problem continues. Mildew smell. Apparently common problem in new model, 350.00 filter, cleaning coils. More

Service Review Patrick is an excellent service provider. He is professional yet personal. I appreciate how he provides frequent updates and his knowledge. Patrick on Patrick is an excellent service provider. He is professional yet personal. I appreciate how he provides frequent updates and his knowledge. Patrick once again made my service experience a very positive experience. Thank you Patrick. More

Customer service I was greeted by everyone as I arrived at the service location. Service adviser was very professional in his approach to my questions and answers. I was greeted by everyone as I arrived at the service location. Service adviser was very professional in his approach to my questions and answers. More

New tire under warranty Ken Davis our service rep was super. We were updated every step of the way Entire staff was very kind and helpful. Highly recommended. I will be b Ken Davis our service rep was super. We were updated every step of the way Entire staff was very kind and helpful. Highly recommended. I will be back. More

Tire repair/replace Took my vehicle in to have a tire repaired. I have a warranty to replace damaged tires. The process was very easy, they replaced the tire, did a court Took my vehicle in to have a tire repaired. I have a warranty to replace damaged tires. The process was very easy, they replaced the tire, did a courtesy inspection and washed my vehicle. More

Awesome service! Got me a loaner when my car broke down unexpectedly and there were no rental cars in Houston due to Harvey. Ask for Patrick, very professional and goe Got me a loaner when my car broke down unexpectedly and there were no rental cars in Houston due to Harvey. Ask for Patrick, very professional and goes above and beyond! More

Excellent experience. The service was performed timely and all personnel were very friendly and helpful. Greg has always been very knowledgeable and they keep my car runni The service was performed timely and all personnel were very friendly and helpful. Greg has always been very knowledgeable and they keep my car running and in top shape. I would chose this dealership for it's personal service alone! Am sure I will buy my next car there. More