Mercedes-Benz of Clear Lake

Great Customer Service Greg Mason makes you feel at home and treated me with respect. Greg went the extra mile to make sure my experience with Mercedes-Benz of Clear Lake wo Greg Mason makes you feel at home and treated me with respect. Greg went the extra mile to make sure my experience with Mercedes-Benz of Clear Lake would Top any Mercedes Benz Dealership. You guys really care about your clients. Thanks Tivo More

Car Experience I gave this rating because they accepted my car back after one day of buying it. They really did not have to do it in which I give them. In return I b I gave this rating because they accepted my car back after one day of buying it. They really did not have to do it in which I give them. In return I bought another car which is nice but l think I maybe I could have gotten a little better deal for pricing. Overall experience not too bad. More

Great service and assistance regarding MB Sprinter. The service staff provided me with the information I required regarding DEF. Will definitely be back for schedu and assistance regarding MB Sprinter. The service staff provided me with the information I required regarding DEF. Will definitely be back for scheduled maintenancè. More

Service A On my wife's GLC 300, 10000 mile service was completed in time and, provided excellent service experience. Greg was particularly helpful and friendly. On my wife's GLC 300, 10000 mile service was completed in time and, provided excellent service experience. Greg was particularly helpful and friendly. Service report was well formed and easy to understand. More

Great attention and service Great personal attention for servicing your vehicle. Easy to set up the appointment and their work was done in a timely manner. Easy in and out. Great personal attention for servicing your vehicle. Easy to set up the appointment and their work was done in a timely manner. Easy in and out. More

Superp Service My service representative, Johnny Martinez, was efficient, courteous and timely. This is the reason I choose your dealership to service my automobile My service representative, Johnny Martinez, was efficient, courteous and timely. This is the reason I choose your dealership to service my automobile when necessary. Thanks for the excellent service once again. More

Overall experience I brought my car in for service due to all the warning lights coming on the dash. My service rep Ana Mejia made sure I was taking care. She handled al I brought my car in for service due to all the warning lights coming on the dash. My service rep Ana Mejia made sure I was taking care. She handled all ny insurance and warranty information I recommend her to everyone. She is truly an asset to this establishement. More

great service my overall experience with Mercedes benz of clear lake was excellent. my service advisor ana mejia greeted me with a smile. She is always there to an my overall experience with Mercedes benz of clear lake was excellent. my service advisor ana mejia greeted me with a smile. She is always there to answer all my questions and car repair needs. More

An unethical and discriminating experience! I am very disappointed with my experience at Mercedes Benz Clear Lake. Having been recently pre-approved with my bank at ExxonMobil I was ready to pu I am very disappointed with my experience at Mercedes Benz Clear Lake. Having been recently pre-approved with my bank at ExxonMobil I was ready to purchase a band new car. The salesman, Ozair Azim was very nice while he assisted me in a test drive. After realizing that the GLE was going to be too small for me and my family Ozair offered me the next bigger vehicle which is GLS. I was gladly to share the details with my mother which we then later agreed that his would be the best fit for us. Ozair mentioned a couple times about the exporting trouble they have been dealing with but I was not aware or knew what he was talking about. After giving me the option to build my own 2018 GLS online, Ozair and his manger rejected my order because apparently the color that I have selected was one of the high demands for exporting companies. I am extremely disappointed with the dealerships accusation of me being involved with any sort of exporting deals. This rejection to purchase the vehicle I want was unethical and discriminating. The dealership should not stereotype anyone for the exporting problems they cannot get under control. This is none of my concern, I just simply wanted to purchase the vehicle that best suits me and my family. Mercedes Benz Clear Lake illegally labeled me as an exporter for selecting the color vehicle I wanted. More