Mercedes-Benz of Collierville

Great overall personalized experience. This was my first experience at this location and they didn't disappoint. The service representative and technician that performed work on my car was This was my first experience at this location and they didn't disappoint. The service representative and technician that performed work on my car was very knowledgeable and very accommodating. I will definitely be bring my vehicle back to this location for any future needs. More

Great People not so great prices People are absolutely outstanding! My wife had been by earlier that day to have her tires checked. She raved about the great customer service - profe People are absolutely outstanding! My wife had been by earlier that day to have her tires checked. She raved about the great customer service - professional, friendly, helpful. She said a young black man was the rep helped her. Red shirt - she did not see his name tag. My wife described him as said young, had a great smile and dimples. Prices, like most dealerships are absolutely a joke. More

Courteous & Helpful All of the employees with whom I came in contact were courteous & helpful. The fact that the service department was open on Saturday was of primary im All of the employees with whom I came in contact were courteous & helpful. The fact that the service department was open on Saturday was of primary importance to me. More

Very good and friendly people I had a very good experience every one was so nice to me loveed the people there. They even got me a very good rate for the financing part. I had a very good experience every one was so nice to me loveed the people there. They even got me a very good rate for the financing part. More

car purchase I believe the personnel work as best they could to get me the best deal. They explained the procedure and suggested several options that they felt wou I believe the personnel work as best they could to get me the best deal. They explained the procedure and suggested several options that they felt would work for me. More

highly recommended great place to have your vehicle serviced and they don't try to rip customers off with add on fees. this was my first visit to Mecedes-Benz of Collie great place to have your vehicle serviced and they don't try to rip customers off with add on fees. this was my first visit to Mecedes-Benz of Collierville, and not my Last More

Great Alan Morgan - Sales and Brandon Taylor - Service are a great team! Alan has been a. Salesperson for us for over a dozen years. Brandon is new but a Alan Morgan - Sales and Brandon Taylor - Service are a great team! Alan has been a. Salesperson for us for over a dozen years. Brandon is new but a great addition to the team. More

Outstanding Service! The service was Courteous and Prompt from arrival to departure. Brandon Taylor, appeared genuinely concerned with the well-being of both my wife and m The service was Courteous and Prompt from arrival to departure. Brandon Taylor, appeared genuinely concerned with the well-being of both my wife and me. He took the time to explain exactly what was going on at different phases of our service. The dealership appeared to be clean and welcoming, hot coffee and pastry was readily available; my Grandson really enjoyed the Kids play area. More

Excellent Car Buying Experience Nice, friendly, knowledgable, personable sales representatives. Everyone at the dealership made you feel welcome. Very helpful without feeling pressur Nice, friendly, knowledgable, personable sales representatives. Everyone at the dealership made you feel welcome. Very helpful without feeling pressured. Very good prices on the vehicles also. More

10,000 mile check up This went well and am so glad that it is part of the overall protocol and experience. The only business opportunity I see is that my appointment was This went well and am so glad that it is part of the overall protocol and experience. The only business opportunity I see is that my appointment was originally supposed to take two hours and it actually took four. It was a busy Friday afternoon and I understood the delay, however, it was a little bit of a lengthy wait that I was happy to do but wish I had been told four hours instead of two for planning purposes. That being said I love my car and love that Mercedes takes the time to recommend what it takes to make the car be most efficient. The staff makes me feel like part of the family and did everything they could to make this the most positive of experiences and I so appreciate everyone there. More