Mercedes-Benz of Collierville

Every time I visit this dealership, the customer service is excellent, and I always leave very satisfied. is excellent, and I always leave very satisfied. More

This service experience exceeded all expectations. John Galvalisi is a ROCK STAR!! He went above snd beyond all expectations for service. In fact, John established an incredible standard for responsi John Galvalisi is a ROCK STAR!! He went above snd beyond all expectations for service. In fact, John established an incredible standard for responsiveness, creativity and effectiveness. When I choose to buy another car, this particular service experience would lead me to choose Mercedes Benz of Collierville over any other dealership. John Galvalisi is a tremendous ambassador for the dealership and a shining example of service excellence. John took a potentially devastating incident and produced a miraculous result. He defused a crisis and delivered peace of mind. He should receive national recognition for his responsiveness, his commitment to problem solving, and his dedication to the highest ideals of Mercedes Benz I am forever grateful to John and Mercedes Benz of Collierville. Thank you John Galvalisi!!!! More

A fantastic buying experience all around. Gavin Matthews and Richard Kraft were truly exceptional and professional. Good energy on the showroom floor. Food and drink were being served. Ni Gavin Matthews and Richard Kraft were truly exceptional and professional. Good energy on the showroom floor. Food and drink were being served. Nice. More

This dealer ship was live and exciting. Everyone was friendly and helpful. You can walking around and view the cars without the salesperson hounding you. I don't like going to dealerships b Everyone was friendly and helpful. You can walking around and view the cars without the salesperson hounding you. I don't like going to dealerships but I will definitely come back to this dealership. More

Sprinter van would not go into any gear. Had it towed to dealership and they found the issue that day and had part over night delivered so the repair could be completed on Friday. This was g Had it towed to dealership and they found the issue that day and had part over night delivered so the repair could be completed on Friday. This was great as we were stuck in a hotel until repairs were completed. More

The service department was excellent and my service advisor, John Galvalisi gave me great feedback and information. Everyone was super friendly, yet very professional. It’s an excellent service departm advisor, John Galvalisi gave me great feedback and information. Everyone was super friendly, yet very professional. It’s an excellent service department. More

always great service. prompt and always fixes the problem. made extra effort to get me in when I needed to get car serviced. prompt and always fixes the problem. made extra effort to get me in when I needed to get car serviced. More

Great staff,friendly all around, Jay Gillette was friendly and professional, Jill and Harold always a pleasure stop in to speak and see them, friendly and professional, Jill and Harold always a pleasure stop in to speak and see them, More

Excellent customer service! Jay exemplified how each service visit should be. He went above and beyond to handle my concerns! Jay exemplified how each service visit should be. He went above and beyond to handle my concerns! More

John GalValisi been the most knowledgeable service advisor that I have ever had. He knows the Sprinter van inside and out. advisor that I have ever had. He knows the Sprinter van inside and out. More