Mercedes-Benz of Collierville

The wait was a little long, however I hadn't made an appointment as I had a puncture. We have no control on when we get a puncture. Thank you all for taking care of me. Amanda appointment as I had a puncture. We have no control on when we get a puncture. Thank you all for taking care of me. Amanda More

Friendly and professional staff. There was a situation with the availability of a product I wanted and they continued to work to rectify the situation so that I would leave satisfied. This is the example with the availability of a product I wanted and they continued to work to rectify the situation so that I would leave satisfied. This is the example of excellent customer service I wish other business would follow. More

Great service. Kept me up to date on the GLE. Called me to inform me of status and when it was ready. Car was immaculate when I got it back. to inform me of status and when it was ready. Car was immaculate when I got it back. More

Mercedes does a really good job on my vehicle. They organized my service so that is is efficient for me as a customer. I thank them for extremely good service. organized my service so that is is efficient for me as a customer. I thank them for extremely good service. More

Drove all the way from Kansas City to do business with this Mercedes dealer. I emailed an inquiry for a 2020 Cadillac Escalade esv and as soon as they opened, I received a call from Christie Weldon. Chris this Mercedes dealer. I emailed an inquiry for a 2020 Cadillac Escalade esv and as soon as they opened, I received a call from Christie Weldon. Christie was knowledgeable, friendly and extremely accommodating. By the time I arrived, she had the SUV pulled up front and we were off on a test drive immediately. I had no intention in buying the vehicle that evening as I had two more I was looking at the next day, but because of Christie, I didn’t even waste my time. My trade-in was already priced out and they made me a very fair deal. Byron Jacobs finalized all my paperwork and came in on his day off, explained all the optional warranties with precision and I was out the door in 30 minutes. The general manager even came over to thank me for my business. I’ve bought a lot of cars in my lifetime but this was by far my best experience. Great job Mercedes Benz of Collierville and thank you Christie and Byron. Amazing place. More

Great customer service. I was kept informed of everything. The shuttle driver was very pleasant & patient! He waited until I got off work & drove me back to the dealership to get my vehicle. Outst everything. The shuttle driver was very pleasant & patient! He waited until I got off work & drove me back to the dealership to get my vehicle. Outstanding customer service!! More

Kudos to John Galvalisi, my service Advisor!. John provided me with superb services by explaining what was involved in getting my car serviced. I had no extra worries and was very pleased with the G provided me with superb services by explaining what was involved in getting my car serviced. I had no extra worries and was very pleased with the Great service! Thanks Mercedes!!! More

It is a pleasure getting your car serviced here. They have an efficient, & quality service department that completes all work in timely manner (REF: S63) have an efficient, & quality service department that completes all work in timely manner (REF: S63) More

Great service! Everyone was so helpful! I am definitely recommending to all of my friends and family and I am so happy with my new car! Thanks Mercedes! recommending to all of my friends and family and I am so happy with my new car! Thanks Mercedes! More

I was Very satisfied with the service I received. Courtney was awesome and explained the service I was about to receive and went o Ed the prices so I could pick what was best for me. I felt no pressu Courtney was awesome and explained the service I was about to receive and went o Ed the prices so I could pick what was best for me. I felt no pressure More