Mercedes-Benz of Collierville

Great service and friendly staff. Waiting time less than two hours. covid precautions in place as expected. NO issues and would for sure recommend and come back. two hours. covid precautions in place as expected. NO issues and would for sure recommend and come back. More

The entire staff made the experience of purchasing my first Mercedes absolutely perfect! The entire process was done via internet/phone, so simple, no back and forth, no pressure! All I did was walk in first Mercedes absolutely perfect! The entire process was done via internet/phone, so simple, no back and forth, no pressure! All I did was walk in, sign the paperwork and drive off in my vehicle! More

The experience was excellent and they replaced the car that malfunctioned. The staff was friendly and followed through. I just need my warranty and repair and tire package explained. that malfunctioned. The staff was friendly and followed through. I just need my warranty and repair and tire package explained. More

The service department was outstanding. The service manager on my car, Phillip, was fantastic. Extremely professional and his level of customer service should be considered the standard others are mea manager on my car, Phillip, was fantastic. Extremely professional and his level of customer service should be considered the standard others are measured by. Not only did my car get serviced quickly, MB of Collierville also washed my car and did a really good job on it. I highly, highly, highly recommend Mercedes Benz of Collierville! More

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Phillips Casserino very Friendly and helpful man. I came into your dealership for a oil change and other services and it was complete In the time he give me. into your dealership for a oil change and other services and it was complete In the time he give me. More

Worst experience I ever had buying a car. Bought the car out of state from CA. Car was advertised as a mint, non smoker, g65. Car came as anything but. The car was habitually smoked in, the windshield was c out of state from CA. Car was advertised as a mint, non smoker, g65. Car came as anything but. The car was habitually smoked in, the windshield was cracked and filled, the rear bumper was damaged, the interior trim was advertised as piano black wood but infact was brown wood painted black. The whole car needed over 10k in repairs to get straight. For a car that had 22k mi it might as well had 100k. I highly recommend you get an inspection if buying out of state. Christie in internet sales tells you what you what you want to hear with no accountability. The sales manager is unavailable. Also they make you get a vin verification and smog check when you get your car out of state at your expense. The whole experience was a joke. I wish I could get my Bentley benteyga back. Buyer beware. More

Camden worked tirelessly to ensure all of my maintenance services were complete in a timely manner. I really appreciate the stellar customer service. Kudos 2 services were complete in a timely manner. I really appreciate the stellar customer service. Kudos 2 More

My Service manager John took great care of me. I bought my vehicle in for a oil change and John was very professional. The entire staff was willing to help out. my vehicle in for a oil change and John was very professional. The entire staff was willing to help out. More

I enjoyed the ease of doing business and how quickly everything was done. Definitely will be a customer for life. I purchased a 2020 C300. everything was done. Definitely will be a customer for life. I purchased a 2020 C300. More