
Mercedes-Benz of Collierville
Collierville, TN
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Thorough and helpful Luis had me bring in a car that I bought at Carmax. For $150.00, I asked them to check it out bumper to bumper before my 7 day return opportunity. Th Luis had me bring in a car that I bought at Carmax. For $150.00, I asked them to check it out bumper to bumper before my 7 day return opportunity. They were very thorough, found one small issue. I kept the car and Luis will advise me from now on. Even though he said it would be 2 hours, it was 4. But I didn't mind because I knew they were very thorough. They also cleaned the lobby area 3 times while I was there. More
Great experience at Mercedes Collierville! Fernando has great customer service and always take pride in making sure of good service! Truly appreciate this location which is close to my home. My car ride is great customer service and always take pride in making sure of good service! Truly appreciate this location which is close to my home. My car ride is much better after the two services I have used taking my car to the service department. More
Luis Alberto was a great service advisor I sill be visiting this dealership every time I need service and will always hope Luis is there to help me visiting this dealership every time I need service and will always hope Luis is there to help me More
I like this location everyone is very polite and professional. I will only use this location for all my service and purchasing needs. Thanks regards professional. I will only use this location for all my service and purchasing needs. Thanks regards More
New Car Sales Very nice dealership, easy to work with, very knowledgeable about the car we bought. Byron kept in touch through the process as we could not take deli Very nice dealership, easy to work with, very knowledgeable about the car we bought. Byron kept in touch through the process as we could not take delivery the day we purchased the car. We are happy with the buying experience. More
I was a first time visitor to the dealership to have my vehicle serviced. Service Advisor- Ken Lipkowitz Friendly, Caring, Professional, Customer Service. Ken is an EXCELLENT representative of the Deal vehicle serviced. Service Advisor- Ken Lipkowitz Friendly, Caring, Professional, Customer Service. Ken is an EXCELLENT representative of the Dealership! More
Ease in making appointment knowledgeable friendly professional. Great experience. Efficient service and was notified promptly when service completed. Transportation provided while car was serviced. professional. Great experience. Efficient service and was notified promptly when service completed. Transportation provided while car was serviced. Very pleased. More
thMY EXPERIENCE WAS EXCELLENT THE DEALERSHIP HAS GREAT CUSTOMER SERVICE AND MANAGEMENT TEAM. I HAVE PURCHASE ALL OF MY VEHICLES FROM THIS LOCATION, ARMANDI AND HAROLD ARE GREAT! TH THE DEALERSHIP HAS GREAT CUSTOMER SERVICE AND MANAGEMENT TEAM. I HAVE PURCHASE ALL OF MY VEHICLES FROM THIS LOCATION, ARMANDI AND HAROLD ARE GREAT! THANKS. More
exceptional customer service! I hope to do business again in the near future. Would definitely recommend to anyone looking for high end vehicle. Pleasant Experience! in the near future. Would definitely recommend to anyone looking for high end vehicle. Pleasant Experience! More
Ken my sales rep was very knowledgeable about the service that I would receive and offered additional assistance. I received a loaner that was handled by Racheal and she was very cordial and thorough. that I would receive and offered additional assistance. I received a loaner that was handled by Racheal and she was very cordial and thorough. More