
Mercedes-Benz of Collierville
Collierville, TN
Filter Reviews by Keyword
By Type
Showing 1,075 reviews
Yet again, excellent service My second car-buying experience at Mercedes-Benz of Collierville was just as impressive as the first. Byron was thorough in his demonstration, answer My second car-buying experience at Mercedes-Benz of Collierville was just as impressive as the first. Byron was thorough in his demonstration, answered my questions completely and with clarity. As a result the buying experience was a pleasure. More
Christie Weldon,Internet Sales Mgr What a pleasure it was to work with and purchase from Christie,I live about 400 miles away from the dealership so Christie was my eyes and ears on the What a pleasure it was to work with and purchase from Christie,I live about 400 miles away from the dealership so Christie was my eyes and ears on the used vehicle that I bought,She described each scratch mark there was[only one] on the vehicle,When I got there I had to ask her where the scratch was because I couldn't see it,Not only did she have someone pick me up from the airport but when I got to the dealership she had all my paperwork ready and everything was signed and paid for at her desk,Never had to go to their Finance office,I was in and out of there in a little over an hour and that included the test drive,Christie is the person you need to deal with if buying on the internet. More
Excellent Service Very friendly helpful staff. Even people in parts dept were very helpful. Good location of dealership. Would definitely recommend to friends and fami Very friendly helpful staff. Even people in parts dept were very helpful. Good location of dealership. Would definitely recommend to friends and family. Will use again. More
great all around Buying my wife this car from Mercedes of Collierville Tn was a awesome experience every one was on point I definitely recommend Clarence and the entir Buying my wife this car from Mercedes of Collierville Tn was a awesome experience every one was on point I definitely recommend Clarence and the entire staff. More
An excellent experience at the dealership. Everybody was very professional in their approach. The Finance manager seemed to absolutely "get" my point of view and respond appropriately. There wa Everybody was very professional in their approach. The Finance manager seemed to absolutely "get" my point of view and respond appropriately. There was no wasted time. The car was ready as promised. More
Excellent Service Every time I come to Mercedes Collierville to get my my car service . Its always excellent an experience from the staff customer service down to the Every time I come to Mercedes Collierville to get my my car service . Its always excellent an experience from the staff customer service down to the General manager Harold Williams always make sure I’m taken care of when I arrive at the dealership. More
Pleasant New service advisor was pleasant and thorough. Although service was performed for which I did not request, I wasn’t charged or made to feel like I had New service advisor was pleasant and thorough. Although service was performed for which I did not request, I wasn’t charged or made to feel like I had to pay for it. More
Exceptional service from everyone, especially Christie and the Sales Manager. Great value on the car and good inventory to choose from. By far, the easiest car purchase I have ever made and will recommend and the Sales Manager. Great value on the car and good inventory to choose from. By far, the easiest car purchase I have ever made and will recommend COLLIERVILLE Mercedes to everyone. More
Impressive place The service at Collierville Mercedes is very personal and impressive. Larry was very understanding of my request and helped me find a car within my bu The service at Collierville Mercedes is very personal and impressive. Larry was very understanding of my request and helped me find a car within my budget. I am now a proud owner of my first Mercedes! After getting car home, I saw a chip in the windshield that we did not notice at dealership. I took car back and they are going to replace it for me. More
My experience at Mercedes Benz of Collierville was exceptional! Great customer service. I am very pleased with my 2020 CLA 250!! The process was smooth, I did not feel overwhelmed or frustrated as exceptional! Great customer service. I am very pleased with my 2020 CLA 250!! The process was smooth, I did not feel overwhelmed or frustrated as I have in the past with other dealerships! More