Mercedes-Benz of Collierville

My experience was very special On Saturday, May 26, 2018, I met Sales Person, Christie Weldon. Christie was very personable, she introduced me to the General Manager and then she o On Saturday, May 26, 2018, I met Sales Person, Christie Weldon. Christie was very personable, she introduced me to the General Manager and then she offered the opportunity for me to drive the car that caught my eye GLC300 Coupe with gorgeous interior. I traded my 2014 E350 which I purchased at Mercedes Benz of Memphis on March 31, 2017. The staff was professional and friendly. They offered me something to drink (water) and they were very polite. The experience was awesome and I will refer others to Mercedes Benz of Collierville. More

Wes is great! Wes was awesome and my baby is humming happily. My timing chain was repaired and now my baby starts with ease. Wes' service was impeccable also. He is Wes was awesome and my baby is humming happily. My timing chain was repaired and now my baby starts with ease. Wes' service was impeccable also. He is a real asset to your brand. More

Customer service like no other If the unexpected happens like tire damage from these nuisance potholes laden Memphis streets and you need swift accurate service and recommendations If the unexpected happens like tire damage from these nuisance potholes laden Memphis streets and you need swift accurate service and recommendations I suggest Sebastian Cuzma as your service advisor More

Ordered new E400 Sales was very courteous and went above and beyond once the car finally arrived. It was several weeks later than anticipated, but well worth the wai Sales was very courteous and went above and beyond once the car finally arrived. It was several weeks later than anticipated, but well worth the wait. Need to return to figure out how all the bells and whistles work on my car. THRILLED More

great customer service great experience with Trey. It wasn't just about a sale, but more so about my particular needs within a vehicle, with a certain budget. Darren took th great experience with Trey. It wasn't just about a sale, but more so about my particular needs within a vehicle, with a certain budget. Darren took the initiative to show me how to operate everything in the vehicle. buying an entry level car, Harold made sure he and the staff treated me the same as though i was buying a higher end car! More

Easiest purchase I have ever made! The sales, financing and delivery processes are first-rate. Courteous, and quick but thorough. Truly a professionally run operation. I highly recommen The sales, financing and delivery processes are first-rate. Courteous, and quick but thorough. Truly a professionally run operation. I highly recommend the dealership to folks looking for a quality experience. More

Glad you came to Memphi I am a very long time buyer of the Mercedes Brand. It is refreshing to have a more than a fair dealership in the market with great talent employed in I am a very long time buyer of the Mercedes Brand. It is refreshing to have a more than a fair dealership in the market with great talent employed in its organization. It took me a year before I would sample Mercedes of Collierville vs my old dealer relationship. Only when I needed a second opinion did I experience the difference in people and pricing. A Satified Customer More

Exceptionally customer service. Brady H my service advisor is awesome. He’s Very knowledgeable, courteous, and polite. Great dealership for servicing my car. I would Highly recommen Brady H my service advisor is awesome. He’s Very knowledgeable, courteous, and polite. Great dealership for servicing my car. I would Highly recommend this dealership More

Poor Customer Service/ Bias Organization I’m a first time car buyer and my experience has been more than horrific! You would think that buying a luxury car they would shoe exceptional custom I’m a first time car buyer and my experience has been more than horrific! You would think that buying a luxury car they would shoe exceptional customer service! I have received the opposite. John (financer) has been nothing but a Compulsive liar! Armande is aware of this and yet acts accordingly with a disgusting attitude. I’ve had my car less than a month and I’ve been through xxxx and back to get a car tag/ registration. I’ve drove over 1200 miles just to be turned around because John says, OOPS I forgot to give some of your ppwk!!! Please take your business to another Mercedes-Benz if one is near. More

Rim Service Service was great and Jody is awesome with customer service. She made sure I was aware of what work was taking place with my vehicle. Service was great and Jody is awesome with customer service. She made sure I was aware of what work was taking place with my vehicle. More