Mercedes-Benz of Collierville

Poor Customer Service/ Bias Organization I’m a first time car buyer and my experience has been more than horrific! You would think that buying a luxury car they would shoe exceptional custom I’m a first time car buyer and my experience has been more than horrific! You would think that buying a luxury car they would shoe exceptional customer service! I have received the opposite. John (financer) has been nothing but a Compulsive liar! Armande is aware of this and yet acts accordingly with a disgusting attitude. I’ve had my car less than a month and I’ve been through xxxx and back to get a car tag/ registration. I’ve drove over 1200 miles just to be turned around because John says, OOPS I forgot to give some of your ppwk!!! Please take your business to another Mercedes-Benz if one is near. More

Rim Service Service was great and Jody is awesome with customer service. She made sure I was aware of what work was taking place with my vehicle. Service was great and Jody is awesome with customer service. She made sure I was aware of what work was taking place with my vehicle. More

Great Employees in the Service Dept I had to have my Mercedes 350GLE in for two issues in the last two weeks (scheduled maintenance and nail in a tire) and could not have had a better se I had to have my Mercedes 350GLE in for two issues in the last two weeks (scheduled maintenance and nail in a tire) and could not have had a better service experience. They kept me informed and kept to the schedule that was given when I arrived. Professional 5-star experience! More

Max deal Good experience and enjoyed working with Chris Wesson. Timely signing docs and car was presented to me very nicely. I love the car! Will look to shop Good experience and enjoyed working with Chris Wesson. Timely signing docs and car was presented to me very nicely. I love the car! Will look to shop there again. More

Professional and Trustworthy I am always provided excellent customer service at Mercedes-Benz of Collierville! Every visit, I can count on honesty and integrity from their staff. I am always provided excellent customer service at Mercedes-Benz of Collierville! Every visit, I can count on honesty and integrity from their staff. Thank you. More

Schedule B Service The service of my vehicle was exceptional as always! The friendliness of the staff, the cleanliness of the dealership, the amenities in the waiting a The service of my vehicle was exceptional as always! The friendliness of the staff, the cleanliness of the dealership, the amenities in the waiting area, and the service are the best I have ever encountered. This is why I would recommend Mercedes-Benz of Collierville to anyone! More

Exceptional Service I want to take the time to express my gratitude to Terry and the whole staff and Mercedes Benz of Collierville, TN. The professionalism was above all. I want to take the time to express my gratitude to Terry and the whole staff and Mercedes Benz of Collierville, TN. The professionalism was above all. I was able to purchase my wife her dream vehicle. I appreciate Terry for his assistance, and rest of the team. I was relaxed not rushed, I just pleased with their service Sincerely, Matthew More

The whole team was phenomenal. Special shout out to Chris G. Special shout out to Chris G. He was great he went above and beyond to make my purchase and experience the one to remember. I'm forever a customer and Special shout out to Chris G. He was great he went above and beyond to make my purchase and experience the one to remember. I'm forever a customer and will recommend my friends and family to mercedes. More

I couldn’t have asked for a better car buying experience. My Sales person was spectacular. She was so knowledgeable and professional. It was by far the best car buying experience I have ever had. Christie is My Sales person was spectacular. She was so knowledgeable and professional. It was by far the best car buying experience I have ever had. Christie is the epitome of a sales person that is all about customer service. More

2015 glk Great experience from start to finish. negotiation process was easy. Car was priced well to begin with, but they still moved a little on purchase pric Great experience from start to finish. negotiation process was easy. Car was priced well to begin with, but they still moved a little on purchase price. They were honest and gave me a fair deal on my trade in. Would reccommend and I'll be going back. They won my business. More