
Mercedes-Benz of Collierville
Collierville, TN
Filter Reviews by Keyword
By Type
Showing 1,079 reviews
Great troubleshooting! My car had an intermittent idling problem with no trouble code recorded. It acted as if it was misfiring at times and sometime it lunged forward at st My car had an intermittent idling problem with no trouble code recorded. It acted as if it was misfiring at times and sometime it lunged forward at stops without the accelerate being pressed. The service advisor asked what seemed at the time to be a 100 questions but it was the answers to those questions that helped in finding and resolving the problem. More
Jody was a pleasure to work with for my E550 service needs Jody was very helpful in getting my car serviced properly. I needed a loaner car and she made sure that was available to me on drop off. Jody was very helpful in getting my car serviced properly. I needed a loaner car and she made sure that was available to me on drop off. More
New car purchase. I have done business with MB COLLIERVILLE every since they opened, and I have enjoyed very good experiences from both sales and service. Thank you! I have done business with MB COLLIERVILLE every since they opened, and I have enjoyed very good experiences from both sales and service. Thank you! More
Great Service at MB Collierville I had a message pop up on Saturday morning when I started my car. I called and they were able to me in that day and resolve the issue. They also was I had a message pop up on Saturday morning when I started my car. I called and they were able to me in that day and resolve the issue. They also washed it. Super service. More
Satisfied Every employee I came in contact with was very professional Danny Taylor helped me a lot. He knew and understood every thing about his job. He answere Every employee I came in contact with was very professional Danny Taylor helped me a lot. He knew and understood every thing about his job. He answered and satisfy all of my questions with answers. More
Great car buying experience. Fantastic group of professionals. I have purchased several vehicles from this dealership. My husband and I have always enjoyed returning here. They y’ Fantastic group of professionals. I have purchased several vehicles from this dealership. My husband and I have always enjoyed returning here. They y’all make purchasing a car an enjoyable experience. Service department is the best! More
8 yr check Shawn Crum and service team performed all the services required based on my low mileage vehicle. Shawn also handled my purchasing of new tires in a Shawn Crum and service team performed all the services required based on my low mileage vehicle. Shawn also handled my purchasing of new tires in a professional manner insuring I got the best possple price. More
Great Customer Experience The consumer experience from everyone in service was exceptional. This was the first time we used this dealership to service our vehicle and they tre The consumer experience from everyone in service was exceptional. This was the first time we used this dealership to service our vehicle and they treated us like we were the only concern they had that day. From being greeted the moment we arrived to Wes contacting us throughout the day giving us updates, we appreciated the friendliness and service they provided. More
Great Job Give professional on-time service with a knowledgable service advisor and greeter. The environment was very inviting. We drove a little over a hundred Give professional on-time service with a knowledgable service advisor and greeter. The environment was very inviting. We drove a little over a hundred miles for the B3 service and it was worth it. Thanks again. More
Good Service. Thank you for your service for buying my new car.I like Mercedes Collierville because you have a nice dealers. I hope you have one beautiful day. Thank you for your service for buying my new car.I like Mercedes Collierville because you have a nice dealers. I hope you have one beautiful day. More