Mercedes-Benz of Collierville

Help when needed Parking brake malfunction towing necessary no appointment excellent service car cleaned service contract utilized. Excellent experience Sebastian stay Parking brake malfunction towing necessary no appointment excellent service car cleaned service contract utilized. Excellent experience Sebastian stayed over and was very supportive and provided service progress updates frequently More

Service Jody is an exceptional service person! The team greeted me when I arrived and exceeded my expectations. Serviced my vehicle on the same day and advi Jody is an exceptional service person! The team greeted me when I arrived and exceeded my expectations. Serviced my vehicle on the same day and advised on future maintenance needed. Thanks! More

Excellent Service I arrived to a pleasant greeting and was seen at my appointment time. I was able to get a loaner car to use while my car was serviced. When I returned I arrived to a pleasant greeting and was seen at my appointment time. I was able to get a loaner car to use while my car was serviced. When I returned to pick my car up, it was ready to go and had been washed and vacuumed. Overall Great experience !!!! More

Best in the area Sebastian and Collierville Mercedes represent the brand well, and meet my expectations. I couldn't ask for more. I will continue to use the service de Sebastian and Collierville Mercedes represent the brand well, and meet my expectations. I couldn't ask for more. I will continue to use the service department and purchase vehicles at the dealership. More

Brady Hutchinson is simply the best I have been using MB of Collierville for service since it opened. I cycled through several service reps at the beginning with varying degrees of sat I have been using MB of Collierville for service since it opened. I cycled through several service reps at the beginning with varying degrees of satisfaction. Brady has been my service rep for the last couple of years and this guy is just awesome. He goes above and beyond to be accommodating, he always explains in plain English what is going on and make me a part of the decision of what needs to happen. I hope you guys keep him around. He’s become one of my buds. More

Excellent service Outstanding service my car is always returned to me within fourty eight hours. I enjoy bringing my car in because the staff is always friendly and mak Outstanding service my car is always returned to me within fourty eight hours. I enjoy bringing my car in because the staff is always friendly and makes you feel appreciated. More

Great customer service Left car for scheduled service and a couple more issues. All handled with professionalism. They even took me to my destination and picked me up when Left car for scheduled service and a couple more issues. All handled with professionalism. They even took me to my destination and picked me up when done. More

Service Ms. Jodi is awesome! She always makes sure a loaner is available to me, and she is always very informative. I had recently received a recall notice an Ms. Jodi is awesome! She always makes sure a loaner is available to me, and she is always very informative. I had recently received a recall notice and she informed me there were actually two. The service department got me in and out in the exact amount of time she said it would take. Thanks for your patronage! More

My experience was very fast and efficient. I felt like the team really cared about me as a consumer.This dealership is always clean, and warm and friendly. I love all the gift shop displays. I felt like the team really cared about me as a consumer.This dealership is always clean, and warm and friendly. I love all the gift shop displays. More

Exceptional My visit was very professional and prompt . My ride home was pleasant and also prompt. My car washed even though it was raining. Thanks MB My visit was very professional and prompt . My ride home was pleasant and also prompt. My car washed even though it was raining. Thanks MB More