Mercedes-Benz of Columbus - Service Center

Great job pleasure working with the service department. repaired the car very quickly and for an economical price. also delivered the car to my home without me pleasure working with the service department. repaired the car very quickly and for an economical price. also delivered the car to my home without me having to be there. overall great experience. More

I received great service from everyone I spoke. Excellent service. Excellent service. Excellent service. I will recommend Mercedes-Benz of Columbus to my friends. Excellent service Excellent service. Excellent service. Excellent service. I will recommend Mercedes-Benz of Columbus to my friends. Excellent service More

The pollen is really bad and they told me to bring the car back after the pollen stop and they will wash it again for me with no charge. I really appreciated this because my car was covered with pollen to car back after the pollen stop and they will wash it again for me with no charge. I really appreciated this because my car was covered with pollen today. More

Mercedes-Benz of Columbus Service Department Rocks Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BT Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BTW one could eat off the floor in the business. I have never seen such a clean and well maintained establishment. More

Good working relationship This Service Center worked with me to meet my needs in every way. Did there best to meet schedule. Returned calls to keep me up to date. This Service Center worked with me to meet my needs in every way. Did there best to meet schedule. Returned calls to keep me up to date. More

AMAZING Service Department Wow, where do I begin! I have no experience with the sales department however the SERVICE DEPARTMENT is phenomenal!! They are always helpful, courte Wow, where do I begin! I have no experience with the sales department however the SERVICE DEPARTMENT is phenomenal!! They are always helpful, courteous, friendly, greets me with a smile and make strides to go ABOVE AND BEYOND to make sure my car is cared for and that I have a clear understanding of what’s going on while they have my car. I would not expect anything less from Mercedes Benz and you guys in Columbus, GA fit the bill. Mr. David Lawrence needs a RISE...I mean seriously!! This gentleman does more than he probably should, and he pays attention to details. he is often spoken of and rarely seen because he is too busy working tediously on vehicles, but his work is greatly appreciated. He even took the time to take me to the work area to see what he was working on with my car and I cannot thank him enough. She still rides great if not better!! #Salute Mr. Phil Bono, such a wonderful man...he is so patient and soft spoken, and I cannot thank him enough. I was in a panic to figure what to do while my car was in service because I travel often with my career and he without a blink reassured me I would be taken care of. He called me just enough to keep me informed and not all those ridiculous calls about nothing. He needs a promotion and a raise as well. THANK YOU, MERCEDES BENZ of COLUMBUS, GA!! More

As always, excellent, fast service. Had a scheduled appointment for all-wheel alignment, the service was completed quickly and the car returned in less than an hour. They not only provi Had a scheduled appointment for all-wheel alignment, the service was completed quickly and the car returned in less than an hour. They not only provided quick, quality service but also washed the car. More

Excellent Service Phil is a very very good service advisor, and the rest of the crew is equally nice and professional. Kudos to all! thanks for the help with my 2018 c Phil is a very very good service advisor, and the rest of the crew is equally nice and professional. Kudos to all! thanks for the help with my 2018 car, And thank you to the shop foreman David!Carol Campos More

You Make A Difference 5 stars all the way.............. Very Skilled and demonstrates concern and care for the client. employees of Mercedes Benz of Columbus gives you the concept and "feeling" that your th Very Skilled and demonstrates concern and care for the client. employees of Mercedes Benz of Columbus gives you the concept and "feeling" that your the only customer at that given time. Polite courteous and promotes teamwork with all. All work, service, sales and just a car wash all is consistently high. I appreciate you and your high performance for customer service. Marleen Tharpe Ms. Senior Georgia More

Everything was above and beyond expectations. I have been driving a Mercedes for over 25 years and the company keeps getting better.Thanks for the help guys. driving a Mercedes for over 25 years and the company keeps getting better.Thanks for the help guys. More