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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.6
828 Reviews

828 Reviews of Mercedes-Benz of Columbus - Service Center

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May 14, 2024

The Mercedes-Benz of Columbus dealership is top notch. Wouldn't take our cr anywhere else. Prompt, courteous, professional service. More

by stonef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Mercedes-Benz of Columbus always provide exception value for the service I receive there. Additionally, their everyone in the service department conducts themselves in a friendly and professional manner. I More

by derric0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Our experience at Mercedes of Columbus was a 5 of 5 overall customer rating. Thank You. More

by albertspinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The people at the desk were pleasant. My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place More

by malindalo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Farthing
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Always welcome energy whenever I drop my car off for services. They make you feel like family. More

by brittany.sinclair910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

See previous response I do not want to retype it; see by previous, see previous More

by bjbonnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Lizzy and everyone in the Service Department have always been very helpful and nice to work with. More

by JACKIE.RIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley More

by drlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Always timely service and knowledgeable staff to help you, one of the best Mercedes Benz dealerships I’ve visited. More

by KDARDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

HALEY IS ALWAYS SO HELPFUL, FRIENDLY AND KNOWLEDGABLE ABOUT MY CAR. SHE TAKES REALLY GOOD CARE OF HER CUSTOMERS. More

by PAT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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