Back

Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.6
821 Reviews

821 Reviews of Mercedes-Benz of Columbus - Service Center

Sort by
May 08, 2024

Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley More

by drlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Always timely service and knowledgeable staff to help you, one of the best Mercedes Benz dealerships I’ve visited. More

by KDARDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

HALEY IS ALWAYS SO HELPFUL, FRIENDLY AND KNOWLEDGABLE ABOUT MY CAR. SHE TAKES REALLY GOOD CARE OF HER CUSTOMERS. More

by PAT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Excellent service! They are the best of the best. The associates are very friendly and helpful. More

by rayj34p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I had a wonderful experience . My EQE recently had some issues and I had prompt service . The staff is always friendly and very pleasant and helpful . ! I would definitely recommen More

by dalappan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Very professional and customer service was superb. Tech was very professional and thorough to ensure my problem was resolved. More

by directordellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I’m very pleased with the staff and service with Mercedes Benz of Columbus dealership! More

by RLPFLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Haley is very helpful and knowledgeable. I'm still having issues with my car and she is very helpful More

by TSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

It was a great experienc, and I would come back for service on my vehicle . More

by victor45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

My service adviser Haley was a great communicator, professional, knowledgeable and very informative about my car and keep me updated. More

by ausbymitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...