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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
319 Lifetime Reviews Review Dealership

319 Reviews of Mercedes-Benz of Columbus - Service Center

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February 26, 2021

"Everything was handled efficiently and professionally. I..."

- RAYJOYLEMIEUX

Everything was handled efficiently and professionally. I am very pleased with the way you treat your customers. Keep up the good work. Iā€™ ll be calling you again when I need your service.

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Recommend Dealer
Yes
February 26, 2021

"Very pleased with all aspects of this dealership. The..."

- DEBRACLEMENTS

Very pleased with all aspects of this dealership. The facility and the staff are exceptional. I will purchase my next vehicle from this outstanding dealership

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Recommend Dealer
Yes
Employees Worked With
Feb 26, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your kind words and we're glad to hear you were satisfied with the level of service you received. We appreciate your business and wish you many happy miles in your new vehicle.

February 23, 2021

"The service here is excellent. I receive emails when my..."

- TIFFERLEE0767

The service here is excellent. I receive emails when my car needs to come in for service, they work with my schedule and will provide a loaner when necessary. I expect a higher level of service due to the quality of car I purchased and they have met and surpassed my expectations.

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Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We aim to please! Please give us a call at 706-256-6100 if you ever need anything. We're always here to help.

February 19, 2021

"I was completely satisfied with the work done on my car..."

- LIFECOMM8541

I was completely satisfied with the work done on my car and was even given a loner while the work was being completed. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Feb 22, 2021 -

Mercedes-Benz of Columbus responded

Thanks for the five-star review. We aim for an exceptional experience each and every time. Please give us a call at 706-256-6100 if you need anything. Safe travels!

February 19, 2021

"A wonderful dealership with a fabulous Service team, who..."

- SEANDANNA

A wonderful dealership with a fabulous Service team, who provides white glove service to their customers. The Service team keeps me coming back for business!

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Recommend Dealer
Yes
Employees Worked With
Feb 22, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! We're happy to hear you were satisfied with the level of service you received. We always aim to please! Give us a call at 706-256-6100 should you ever need anything. Safe travels!

February 16, 2021

"Appreciate the friendly and exceptional service staff at..."

- HSARTGIRL

Appreciate the friendly and exceptional service staff at this dealership. It took no time to complete my service and while I waited I enjoyed the lovely atmosphere.

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Recommend Dealer
Yes
Feb 17, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We're committed to providing superior customer service to each of our customers. Thanks for coming in and we hope to see you again. Safe travels!

February 13, 2021

"What more can I say, they are a great group of people...."

- Ryan Durfy

What more can I say, they are a great group of people. They always go above & beyond. Everyone is extremely kind, & always there to help. Keep up the good work guys

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Dyllan Cowart
Feb 15, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're committed to providing an exceptional experience each and every time. Wishing you many happy miles! Call us at 706-256-6100 if you ever need anything.

February 10, 2021

"It was printed that I get a brake job with rotors. I took..."

- SIMMONS44444@gmail.com

It was printed that I get a brake job with rotors. I took the car to another dealership and they determined that my car did not require brakes or rotors. Dishonesty is not good customer service!

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Recommend Dealer
No
Employees Worked With
Feb 10, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We invite you to the dealership so you can see how we determine our measurements. Please give our General Manager, Nadie Martin, a call at 706-256-6100 when you have time. We'd love to hear from you.

February 09, 2021

"Everyone was very friendly from start to finish and very..."

- victoriako23

Everyone was very friendly from start to finish and very transparent. The service was super quick compared to my past experiences at other MB dealerships. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Feb 09, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're always happy to hear when our customers are satisfied with their service and sales experiences. We're looking forward to seeing you again. We appreciate your business.

February 09, 2021

"The service team was attentive and very welcoming. Issues..."

- D.HOLZ

The service team was attentive and very welcoming. Issues with my vehicle were addressed and explained thoroughly. Excellent service absolutely a great team I am a satisfied customer.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Rene Garcia
Feb 09, 2021 -

Mercedes-Benz of Columbus responded

Our customers are our number 1 priority and we are thrilled that we were able to exceed your expectations. Thank you for taking the time to write this review. We look forward to your next visit and wish you many more happy miles!

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