Mercedes-Benz of Coral Gables

The service given by Stephanie was very courteous and professional which reflects on the dealership the professionals of the reception and delivery staff was also a very pleasant experience. professional which reflects on the dealership the professionals of the reception and delivery staff was also a very pleasant experience. More

Throughout the experience Stephanie was professional, thoughtful, and customer friendly. She was concerned about my personal needs of not having a car to use since my car was towed to the dealership thoughtful, and customer friendly. She was concerned about my personal needs of not having a car to use since my car was towed to the dealership. She assisted me with information for roadside assistance and kept me up to dated as the vehicle was being fixed. My overall experience was calm, professional and helpful. More

Jose Artiles was great. He was very attentive from the moment I walked in for my appointment and went over the paperwork with me to ensure I understood the information. The vehicle was ready as promised a moment I walked in for my appointment and went over the paperwork with me to ensure I understood the information. The vehicle was ready as promised and the service was better than other Mercedes dealers. I will definitely be back to Mercedes Benz of Coral gables. Thanks Jose. More

An unforseen scenario occurred to my GLE and Andrea was prompt and proactive in mitigating the raised issue. Fortunately it is now resolved, Great customer service! prompt and proactive in mitigating the raised issue. Fortunately it is now resolved, Great customer service! More

Tony Fuentes has consistently provided the highest level of service and professionalism in my over 25 years experience at Bill Ussery Coral Gables. I highly recommend both. of service and professionalism in my over 25 years experience at Bill Ussery Coral Gables. I highly recommend both. More

Stephanie was fabulous, considering my issue (car was stolen, needed keys made) she made it comfortable. Also she keep me up with the service. She made process simple. Thank you Stephanie Segovia, My stolen, needed keys made) she made it comfortable. Also she keep me up with the service. She made process simple. Thank you Stephanie Segovia, My. Friend More

Guillermo is very professional, caring and helpful at all times. He always accommodates my moving schedule and does so with a smile and great attitude. That’s why I keep on going for all my car needs to MB C times. He always accommodates my moving schedule and does so with a smile and great attitude. That’s why I keep on going for all my car needs to MB Coral Gables. More

Rosie is extremely professional courteous, responsive and always goes out of her way to make things work.. amazing customer service .. she is a true asset to you team . This is why I will always come back t always goes out of her way to make things work.. amazing customer service .. she is a true asset to you team . This is why I will always come back to her and highly recommend her to others. Thank you Rosie for always delivering excellent service and most of all for caring for your customers. All the best to you! More

Took care of my 87 yo mother for years as always made her feel confident and safe. A quality person is hard to find and this is one. I would recommend him to anyone. feel confident and safe. A quality person is hard to find and this is one. I would recommend him to anyone. More

Andrea was very attentive and professional, she continued to check on me while there. I have no worries when I come back for service if she’s handling. to check on me while there. I have no worries when I come back for service if she’s handling. More