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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,618 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,618 reviews
Verified Customer
September 02, 2026
I brought my 2018 Mercedes-Benz GLA250 4MATIC to Mercedes-Benz of Coral Gables for an inspection and received several repair recommendations. My main concern was not simply the cost, but the lack of Mercedes-Benz of Coral Gables for an inspection and received several repair recommendations. My main concern was not simply the cost, but the lack of transparency and detail provided with the recommendations. The estimate was very vague and did not provide a clear breakdown of parts, labor, or what specific components were actually found to be defective. I had to ask basic questions about the recommendations, including whether the tire price was for one tire or two and whether installation was included. I was initially given the price for one tire before installation, which was not clear from the estimate. I also specifically requested pictures and video documenting the issues found, particularly for the components that were supposedly collapsed or malfunctioning. I was told to look at the information through the customer portal, but when I checked, there were no pictures or videos available to support the recommendations. For a customer being asked to consider thousands of dollars in repairs, I believe the diagnostic information should be much more detailed and transparent. Customers should not have to repeatedly ask what they are actually being charged for, whether a quoted price includes installation, or where the evidence supporting a recommended repair can be found. I ultimately decided not to authorize the recommended repairs and will be obtaining an independent second opinion. I hope Mercedes-Benz of Coral Gables improves the way diagnostic findings and estimates are communicated to customers, particularly by providing clear parts and labor breakdowns and the photographs/videos requested to document the condition of the vehicle. Considering bringing this up to corporate as this is not the experience I expect from Mercedes. More
by melissamartinwho
Employees Worked With
September 02, 2026
The staff is courteous. They get to know you and anticipate your needs. Alex Morales is the best service advisor. He is responsible and takes care of your needs in a profess They get to know you and anticipate your needs. Alex Morales is the best service advisor. He is responsible and takes care of your needs in a professional way. More
by José L. Acosta
September 01, 2026
Satisfecho y agradecido con la atención por parte de Yeison y Yasmani.Si quieren un proceso,nítido y transparente, busquenlos,no se arrepentiran. Yeison y Yasmani.Si quieren un proceso,nítido y transparente, busquenlos,no se arrepentiran. More
by osalo1984
September 01, 2026
Yeison and Yasmany were extremely professional. Will definitely buy from them again. Truly great service. Will definitely buy from them again. Truly great service. More
by javierrivero2000
September 01, 2026
Super team. Vlad was amazing and super helpful. Everything was clean and ready every time I went Vlad was amazing and super helpful. Everything was clean and ready every time I went More
by Jmartindelagua
August 31, 2026
Peter Warwar is the epitome of a sales advisor and professional. He left no stone unturned. As he says, “My job really starts after you drive away with the car.” Could not be happier with my experienc professional. He left no stone unturned. As he says, “My job really starts after you drive away with the car.” Could not be happier with my experience for the second car now with Peter, Ariel, and Mercedes Benz of Coral Gables. More
by Caudlj1
Employees Worked With
Other Employees :
Antonella in Finance was knowledgeable, efficient, and a pleasure to work with.
August 31, 2026
Por mi parte un excelente trato por parte de Yeison y Yasmani.Super recomendados para todo el que quiera entrar a la familia Mercedes Benz Yasmani.Super recomendados para todo el que quiera entrar a la familia Mercedes Benz More
by aymaramanuel
