Mercedes-Benz of Coral Gables

They have serviced my ML350 for years. They always let me know what parts will need future maintenance and give me a time frame for when I should expect to service them. That helps me budget myself with my a know what parts will need future maintenance and give me a time frame for when I should expect to service them. That helps me budget myself with my auto expenses. They are also very professional. More

Dealership personnel is very cordial and helpful. The service is excellent and definitely would refer to friends. The time spent reviewing the issue with the automobile and steps to correct it is swift. service is excellent and definitely would refer to friends. The time spent reviewing the issue with the automobile and steps to correct it is swift. The return of the vehicle is on time and clean!! More

The service exceeded my expectations. I purchased a used ML 350 and they were able to tell me what services had been done to the vehicle and they provided me with a vehicle checklist of the recommended serv ML 350 and they were able to tell me what services had been done to the vehicle and they provided me with a vehicle checklist of the recommended services. I was glad that I came to Coral Gables Mercedes because they made me feel like the purchase I made was a good one. I will be back for service or to purchase any new mercedes. More

The service department at this dealership is totally the reason we are committed life long customers. While the product is terrific, the service is more than top of the line. It is truly special; one of a k reason we are committed life long customers. While the product is terrific, the service is more than top of the line. It is truly special; one of a kind. I cannot say enough good things about it. It absolutely cannot be matched. More

This family-owned dealership represents a benchmark for what all car dealerships should be. From the sales staff and management to the service department and management, all attention to detail and aspect what all car dealerships should be. From the sales staff and management to the service department and management, all attention to detail and aspects of customer care are paid the highest of attention by all involved. No stones are left unturned and they insist in ensuring you are satisfied, no matter what the issue is. It is centrally located in the City Beutiful, Coral Gables and its customer sales and service second to none. I highly recommend this dealership to anyone without reservations. More

In the past two months I have visited the service department twice. The first time was to repair two small dents on our E350. My wife and I ran into Luis Gutierrez and Ray Hernandez, they promptly as department twice. The first time was to repair two small dents on our E350. My wife and I ran into Luis Gutierrez and Ray Hernandez, they promptly assisted in dropping the car for repair. The car was fixed within the scheduled time and done to our satisfaction. On the second visit, I took the car in to repair a front tire which was damaged along with the rim. In this occasion Marcos Gonzalez, was our service rep. Since the tire needed to be ordered, Marcos and I agreed that he would call me back to set an appt to replace the tire. He did as promised. These are not major issues, however, our expectation is that any service should be done right and on time, in addition, all employees demonstrated a pleasant and sincere customer care attitude. This is why Mercedes Benz of Coral Gables will continue to be our preferred dealership for all service needs. Alvaro J. Naranjo 786-543-7440 More

The most amazing service I've ever experienced with a new car. They are truly the best!! Mercedes-Benz of Coral Gables is one of the most well organized car dealers I have ever seen. From the receptionist t car. They are truly the best!! Mercedes-Benz of Coral Gables is one of the most well organized car dealers I have ever seen. From the receptionist to the service advisor, to the managers... it is truly a pleasure to do business with them! More

I have been to the service center at Mercedes Benz of Coal Gables several times for minor a incidents with my Mercedes Benz ML350. The reason i go there and pay a little more for service is exactly that. Coal Gables several times for minor a incidents with my Mercedes Benz ML350. The reason i go there and pay a little more for service is exactly that. "The Service". Mr. Gutierrez ( SERVICE DIRECTOR )is extremEly couteous and outright helpful. He makes certain that I am taken care of right away and correctly the first time. I need not worry when I go there for any service to my Truck, He has always made me feel extremely important , even if im just a simple guy with a Benz. Thank you Luis Gutierez..... Regards Andy Maristany Owner of ML350 More