Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
December 27, 2020

I had an exceptional service experience as always! Dave Gossett always goes above and beyond in trying to meet every customer’s needs. Thank you Dave! More

by Marisel Strohmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Marisel, for your business and this review. We're happy to hear that Dave and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 24, 2020

Tony is helpful, extremely knowledgeable and always anticipates my needs. He provides the level of quality and dedication that defines Mercedes Benz and is the reason I have been a dedicated Mercedes B More

by Nelliekellett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Dec 26, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tony to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 24, 2020

Fast and efficient and solved problem immediately . Just needed a new battery and car ready quickly. Been working with Rosie for years and she’s the best More

by caroldamian9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 22, 2020

Jose is INCREDIBLE! He has been working with me and my car for nearly 6 years. My car is in pristine conditions because of his knowledge, expertise, and overall well-being for his clients. if you are goin More

by Destinee.a.hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 23, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you, Destinee. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 22, 2020

My service advisor Tony Fuentes is amazing.. U went in fir an Express Service and he had me out in 1 1/2 hour. Excellent Service. Thank you. More

by lilymachin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Dec 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Lily! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 21, 2020

From driving in to driving out, it's the best service experienxe you will ever have. If they could clone Tony Fuentes, I would recommend it. Not simply because he is a terrific person, friendly,gracious, More

by Peskoemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Diez, Hector Brito, Rene Rodriguez, Tony Fuentes
Dec 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 18, 2020

Jose is one of the nicest and most knowledgeable representatives in the service department. He always goes above and beyond to ensure his clients are satisfied and always takes care of them to the b More

by Alexander S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 18, 2020 -

Mercedes-Benz of Coral Gables responded

Alexander, thank you so much for the rave review of Jose, we think he is a great asset to our company as well! We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 17, 2020

Great Service , Professional , best of the best ! Thank Great Service , Professional , best of the best ! Thank you ! Jose has always provided great service throughout the years. He is simply amazing, I h More

by Mssvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your service experience with Jose at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 17, 2020

Tony Fuentes is exceptional takes care of every issue, every concern. Never pushy. The other team members from dropping off the vehicle to getting a loaner are magnificent. Courteous, friendly and alwa More

by Iforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Dec 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 16, 2020

Jose has been taking care of my cars for many years. The customer experience with the service department has always been fantastic. I am thankful and grateful for Jose and the service team at Mercedes Benz More

by Gustavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here with Jose at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

...
103
...