Mercedes-Benz of Coral Gables - Service Center

My service advisor Marcos Gonzalez is a pleasure to work with. He is always attentive to all my needs and makes sure that my vehicle is returned in a timely manner. I look forward to working with him in the with. He is always attentive to all my needs and makes sure that my vehicle is returned in a timely manner. I look forward to working with him in the future. Excellent service! More

Stephanie Segovia is the best person to go to. Very caring , willing to help and goes the extra mile for you. She is just amazing. caring , willing to help and goes the extra mile for you. She is just amazing. More

My Service Advisor Marcos Gonzalez always provides me with excellent personalized service My experience there has always been very satisfactory I was provided a loaner and my car was very cleaned when with excellent personalized service My experience there has always been very satisfactory I was provided a loaner and my car was very cleaned when I picked it up after service All personnel Very courteous made me feel valued and appreciated More

Professional and have properly adapted to Covid-19 Pandemic Freddy was prompt, professional and simply awesome. When the car was brought to me I was asked if I wanted the interior disinfected, to which I agree Freddy was prompt, professional and simply awesome. When the car was brought to me I was asked if I wanted the interior disinfected, to which I agreed and it was. Awesome! More

My request was taken care of fairly quickly, I was provided a loaner too. My car was clean when I picked it up. As expected it was free provided a loaner too. My car was clean when I picked it up. As expected it was free More

Great service and attention from beginning to end. Excellent customer service and friendly interaction. It is indeed one of the reasons I keep coming back year after year. Excellent customer service and friendly interaction. It is indeed one of the reasons I keep coming back year after year. More

Aldo is terrific as are the others in service department. There is nothing I could recommend to improve the experience. I miss the fresh pastry. There is nothing I could recommend to improve the experience. I miss the fresh pastry. More

Fast and courteous Love the fact that I can drop my car off, get a loaner, the car is super clean when returned AND they delivered it to my house and picked up the loane Love the fact that I can drop my car off, get a loaner, the car is super clean when returned AND they delivered it to my house and picked up the loaner. Excellent service! Byron helped me get the best deal for replacing all four of my tires. More

I would like to acknowledge your staff at the service dept , specially Frankie Cao and your business for your outstanding dedication to customer service but also for taking care of all the details and se dept , specially Frankie Cao and your business for your outstanding dedication to customer service but also for taking care of all the details and service provided with my car. I was completely satisfied and will recommend you and your staff to others without reservation. More