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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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May 05, 2021

Jose provided a phenomenal service experience. He was professional, positive, and Time sensitive. Jose provided resources in order to make the service appointment quick and accurate. He clearly explained More

by Mstrickroot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 04, 2021

Yo estado con José atriles por un tiempo de como 3 año y todo su servido asido excelente todo bien ok golf Job mercedes benz of coral hables More

by Ariesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 04, 2021

Best service ever.... Jose is always on top of all my services and requests. Loaners are always available and clean. I will recommend them 100% More

by Angelywrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 04, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for helping to spread the word about us. We're here for you anytime, Angel. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 04, 2021

Jose Artiles is the best service advisor at Mercedes Benz in Coral Gables. Always goes out of his way to help and get it done fast! More

by julieparlade
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 04, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you, Julie. Quality customer service is always our number one priority, and we're happy to hear that Jose has met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 03, 2021

The A/C was not working so I took the car for service . The people were extremely diligent and I was able to use my car 24 hours later . I am completely satisfied with the service . More

by Luiscpineda
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time, Luis, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 03, 2021

Excelente servicio recibido de jose artiles por más de seis años muy profesional y resolutivo , de los mejores servicios que he recibido por parte de ustedes More

by Parmenteros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 04, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 03, 2021

El trato fue rápido y amable desde el llamado para solicitar el turno del servicio hasta la correcta atención por parte de mi Asesor de Servicio More

by MKoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 02, 2021

Byron was extremely helpful and informative. Helped me with a service plan to fit my budget. He also gave different plans for future services my car will need .I’m very Grateful Thank you. More

by jjjjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for taking the time to leave us this fantastic, five-star review. We're thrilled that you found your experience with Byron to be a positive one. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 30, 2021

Service was 5 Star from beginning to end. From the arrival experience on, everything was top notch. Aldo Guerra is an excellent advisor--attentive, courteous and very professional. He kept me informed More

by Gables1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience working with Aldo here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 30, 2021

MB of Coral Gables is the only dealer that we service our Mercedes! We always ask for Jose Artiles since he well understands the way we like it performed. His customer care is outstanding. Thank you Jose! More

by Marcos Nacach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 30, 2021 -

Marcos Nacach responded

Thank you Mr. Artiles for your outstanding customer service and care to our vehicles!

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