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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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March 26, 2021

Freddy is always a pleasure to work with. He is responsive, attentive, knowledgeable and friendly. Freddy is always available to answer questions and give advise on future services available. More

by Sbahamonde613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review! We're happy to hear that Freddy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 26, 2021

Jose has a Great attitude!Surpasses expectations Jose has a Great attitude! Surpasses expectations Respectful and with sense of urgent A service professional no doubt...thank you! Positive exper More

by Gabriel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review, Gabriel! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 26, 2021

To whom it may concern my service advisor Jose Artiles is the reason I continue to take my Mercedes S550, SL55 & C300 convertible to Mercedes Benz of Coral Gables. Jose is very knowledgeable, very helpful & More

by pcasais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 26, 2021

"Jose is always helpful and goes above and beyond to help is clients. Jose has always been extremely helpful and offers GREAT customer service. Excellent service by Jose. More

by epnymia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 26, 2021

The Service provided at MB of Coral Gables is exceptional! I am always pleased with the results and the attention received at this location. Guillermo is very knowledgeable and provides splendid More

by jarp1195
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Guillermo and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 24, 2021

Jose has been incredibly helpful and attentive to all services my car has needed. Always goes the extra mile to make sure I am satisfied with the work. For as long as I have my Mercedes, I will make sure More

by Mariapaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Maria, for taking the time to leave us this fantastic, five-star review! We are very happy to hear that Jose has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 23, 2021

Great service! Freddy always addresses all my concerns and keeps me up to date on what is going on with my car. I have been to 2 other Mercedes dealers in Miami and none compare to the level of customer s More

by AlexM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Alex, that Freddy is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 23, 2021

If you’re taking your MB to Gables MB go see Guillermo, this guy will go above and beyond to get things done and exceed your expectations 👍🏻👍🏻💪🏻 More

by JCisneros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Mar 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Guillermo. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 23, 2021

Mercedes Benz of Coral Gables places their customers first. They know what is important to keep their business successful, a happy client. Furthermore, if I had to select one person who goes above and More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Mar 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Oscar,for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 21, 2021

I am very impress with the quality of service at this location. I have not had a need to go anyplace else since this has to be the best service specially with Artiles who has been my service rep for year More

by Gusgrundler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Gus. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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