Mercedes-Benz of Cutler Bay

Safety Recall Service with Charlie Rodriguez Needed to bring in the car for a safety recall matter and my service advisor was able to save me some time! I recently leased a new Mercedes and was g Needed to bring in the car for a safety recall matter and my service advisor was able to save me some time! I recently leased a new Mercedes and was getting close to the mileage for my first check-up. Since I was already there for the safety recall, my advisor, Charlie Rodriguez, suggested, why not do both the 10,000 check-up and the recall, save yourself some time! Needless to say, I ended up doing both. Excellent customer service! Thank you! More

First service Excellent service as you would expect in a Mercedes dealership!! Very friendly service department and excellent service at the rent a car office too. Excellent service as you would expect in a Mercedes dealership!! Very friendly service department and excellent service at the rent a car office too. You pamper your customers and we like it! More

Exceptional customer care. Mr. Ewer Aguiar took the time to explain every detail about the different packages that were available to us. He was extremely knowledgeable and court Mr. Ewer Aguiar took the time to explain every detail about the different packages that were available to us. He was extremely knowledgeable and courteous at all times and this made us feel very comfortable. Thank you Mr Aguiar for helping us your customer care exceeded our expectations and we will definitely recommend you and Mercedes-Benz of Cutler Bay to all of our friends and acquaintances. More

Service review with Kevin Great follow up and customer service. Kevin always goes out of his way to make sure all the work is up to par and the customer satisfied. Great follow up and customer service. Kevin always goes out of his way to make sure all the work is up to par and the customer satisfied. More

Amazing experince The experience was fascinated .Miss Laura with all her patience and kindness helped us on all process demostrating her great experience.Definitely if The experience was fascinated .Miss Laura with all her patience and kindness helped us on all process demostrating her great experience.Definitely if they ask me for recommendation , I would give them with the eyes close. More

Great service on purchase of a Certified GL Had the car I needed and wanted. Price negotiation was fair and honest. Very professional dealership and sales guy. I purchased an extended warranty. Had the car I needed and wanted. Price negotiation was fair and honest. Very professional dealership and sales guy. I purchased an extended warranty. This car should serve me well! More

Excellent Service!! Maria was super helpful and get to know my needs really quick, she explained everything about the car I was looking for, and offered a very good deal Maria was super helpful and get to know my needs really quick, she explained everything about the car I was looking for, and offered a very good deal. More

Fast and Reliable Dealership Oliver and Maria has made this transaction very easy for me to lease a car since i am out of state. It took 1 day to get papers signed and close this Oliver and Maria has made this transaction very easy for me to lease a car since i am out of state. It took 1 day to get papers signed and close this deal and have the car shipped to me in Colorado. The process was very easy and fast. I would highly recommend working with this dealership as they attend to there customers and are always available to help with any questions. More

Excellent! Ira Jones & Ewer Aguiar they both took the time to explain details of the car, they answered all questions we had. Ira made our experience of purchasi Ira Jones & Ewer Aguiar they both took the time to explain details of the car, they answered all questions we had. Ira made our experience of purchasing our car as smooth as possible. I would like to add that by far this has been the best car experience I have had!. Great customer service, great staff, salesperson, finance, and management team. Will definitely recommend to all my family and friends. Thank you very much! More

Very welcoming Ira took the time to explain details of the car. He answered all questions we had. Ira made our experience of purchasing our car as smooth as possible Ira took the time to explain details of the car. He answered all questions we had. Ira made our experience of purchasing our car as smooth as possible. Great salesmanship. More