Mercedes-Benz of Cutler Bay

Buying a car has always been a nightmare for me but after meeting Eric- I saw light at the end of the tunnel. There’s no Car Salesman like him, because he’s not a Car Sales man, he’s a person that cares deep meeting Eric- I saw light at the end of the tunnel. There’s no Car Salesman like him, because he’s not a Car Sales man, he’s a person that cares deeply about the customers needs and understands how stressful buying a car can be. He treats you like a friend and never tries to be pushy, and most importantly, he never gives you an attitude when you have a question or are trying to negotiate. I won’t buy a car from anyone else EVER! A million thank yous to Eric for making the car buying experience what it should be - More

Best experience and best service Great customer service vey happy with the deal and with the car payments vey happy with the deal and with the car payments More

Eric and his team made my dreams a reality and now I am a proud owner of a Mercedes-Benz GLE 350. It’s a beautiful luxurious vehicle and my children love the space and safety. Eric made sure the process went proud owner of a Mercedes-Benz GLE 350. It’s a beautiful luxurious vehicle and my children love the space and safety. Eric made sure the process went by smoothly and gave us exceptional attention. Love Mercedes Benz of Cutler Bay. ❤️ More

Wow, Literally the easiest and most stress free car buying experience I could have ever imagined! No one was pushy or trying to hurry me along to make my decision to move onto the next customer. I chat buying experience I could have ever imagined! No one was pushy or trying to hurry me along to make my decision to move onto the next customer. I chatted with Janyll Henriquez one day and then When we started talking prices, Janyll did everything- from crunching numbers to explaining extended warranty options, to getting me a car I loved at a price that i was comfortable with, there was no running back and forth to a man behind the curtain who made the choices, everything was decided right in front of me! I were amazed with everything Janyll offered and will definitely recommend them to anyone we know who is in the market for a car! Thanks for a great experience! More

My wife and I were blown away by the amazing customer care and service we received from Eric and the team. We had purchased our prior lease in Coral Gables and based on this recent experience, I would on care and service we received from Eric and the team. We had purchased our prior lease in Coral Gables and based on this recent experience, I would only come to this dealership as the customer service was second to none. Eric was super knowledgeable and helpful in making our decision. The Sales Manager, Oliver Ortiz, also was super helpful and made the experience much more enjoyable. More

Great service! If you need a car this is the place to be, it’s my third car and Oliver was always there for me to help me as always. The place amazing and clean eve If you need a car this is the place to be, it’s my third car and Oliver was always there for me to help me as always. The place amazing and clean every time I come here and all of their employees always smiling. Again if you need a car come here and see Oliver Ortiz, he will help you to get the best deal and most important he will treat you like if you are family member . More

Eric was absolutely amazing! We had the pleasure of meeting him and Oliver at our first visit to the dealer and knew that when we were ready to purchase we were coming back to hi We had the pleasure of meeting him and Oliver at our first visit to the dealer and knew that when we were ready to purchase we were coming back to him! We are so lucky to have had him help with the purchase of my dream car! He was honest, caring and extremely informative on which car was going to work best for our family. The sales manager Oliver was also very helpful. We felt welcomed in the Mercedes family. The whole process was the best I’ve had ever purchasing the car. We will definitely be coming back and referring friends and family! More

We love Eric! !!!!!! He’s excellent!! Taking his time to review the cars we liked. My English is not very good, but he’s super patient, Explaining all the questions !!!!!! He’s excellent!! Taking his time to review the cars we liked. My English is not very good, but he’s super patient, Explaining all the questions I have slowly, and details. I’m ready to get my next car with him🥰 More

Me encantó el trato y me resolvieron todas mis dudas . . salí feliz con mi coche nuevo .. amo mercedes Benz de culter bay they are the Best !!! ❤️❤️ Thank you Guys . salí feliz con mi coche nuevo .. amo mercedes Benz de culter bay they are the Best !!! ❤️❤️ Thank you Guys More

Excellent and very professional service. I felt very comfortable and like family. I'd recommend it to anyone I know. I felt very comfortable and like family. I'd recommend it to anyone I know. More