Mercedes-Benz of Cutler Bay

Truly exceptional This is my 3rd lease purchase at this dealer. The staff always treat me with great professionalism and I feel I’m in the best hands. That’s why I cont This is my 3rd lease purchase at this dealer. The staff always treat me with great professionalism and I feel I’m in the best hands. That’s why I continue coming back always. This recent purchase experience was amazing. Jack Mitrani treated us like family. More

Do not take your Benz to Cutler Bay for service Went in for a B3 service. Adam Littman try to add a brake fluid inspection for over $200 to my already expensive $600 oil change bill. Saying that the Went in for a B3 service. Adam Littman try to add a brake fluid inspection for over $200 to my already expensive $600 oil change bill. Saying that the humidity affects the break fluid. I declined. Lol!!! He started stuttering when I told him that I had already had found out the real price through email. He was being weird and awkward. Right there, I should’ve turned away but I shrugged it off, thinking I had just avoided a rip-off. Oh, and two hours later said that my battery, belt, brakes, and wipers needed replacement. I understand the brakes and the wipers, but the others?? xxx? (After 40k miles?) The scariest/ridiculous part is that his technician had replaced my gas cap with a beat up one. I noticed clearly 3 days later. Really, Adam??? And company??You guys fell in love with my well-kept gas cap?? More

excellent Yo le doy un rating de 5 porque la atension es excelente todos son muy profesionales y amigables yo sin duda lo recomendaria y seguiria comprando con Yo le doy un rating de 5 porque la atension es excelente todos son muy profesionales y amigables yo sin duda lo recomendaria y seguiria comprando con ustedes More

Awesome! My experience with leasing another Mercedes Benz was so awesome! I was treated with the utmost care during both the search of a new car and the finan My experience with leasing another Mercedes Benz was so awesome! I was treated with the utmost care during both the search of a new car and the financial process. The best part was that I was not pressured into making a swift decision. I would highly recommend my friends to this car dealership. Top-Notch!!!! More

EXCEPTIONAL A year ago I remember when I get that phone call from Ewer a week later after I spoke to him to tell me they just bring exactly the car I want ( Exce A year ago I remember when I get that phone call from Ewer a week later after I spoke to him to tell me they just bring exactly the car I want ( Exceptional sales person Thank you Ewer) More

Excellent Service Laura was my sales contact at the dealership. She handled the sales process very well and displayed a very friendly atmosphere. I would certainly re Laura was my sales contact at the dealership. She handled the sales process very well and displayed a very friendly atmosphere. I would certainly recommend and consider this dealership in the future. Keep up the good work Laura!! Ferdinand More

Very amigable personnel Great services, the personnel, was great, they really are there for you, and they will do every thing in their hand to give you what you are looking f Great services, the personnel, was great, they really are there for you, and they will do every thing in their hand to give you what you are looking for. More

Amazing I recently had service done in my car and Kevin took care of everything. As always nothing bu the best and very friendly and welcoming staff. and for I recently had service done in my car and Kevin took care of everything. As always nothing bu the best and very friendly and welcoming staff. and for my sales rep, what can i say, I will always go back as long as he is there. More

Amazing expirience. Great customer service and experience, went the extra mile to listen to my needs and tailor it. Will recommend to all my friend and family. Great customer service and experience, went the extra mile to listen to my needs and tailor it. Will recommend to all my friend and family. More

Right fit for my needs Sometimes we assume we know what we need and most of the times we are pretty close but my experience was very different with Sergio and Oliver. Every Sometimes we assume we know what we need and most of the times we are pretty close but my experience was very different with Sergio and Oliver. Everything started with an interview of not just me, but my family, hobbies, interest. They. took the time to showed me what i had in mind but also provided me their recommendation. for a price difference taking account my life style and to ensure that i had a vehicle that can properly tow my boat with easy they suggested GLS instead of the GLE. due to the larger engine and increase passenger seats. Sometimes in live is not a bout selling a car, is about providing the customer with the right one. Thank you Guys an i will promise to share my experience with many others. More