Mercedes-Benz of Cutler Bay

Excellent service Berny's assistance was top-notch! Assisted in all aspect of the purchase from overnighting paperwork back and forth to recommending a reliable shipper Berny's assistance was top-notch! Assisted in all aspect of the purchase from overnighting paperwork back and forth to recommending a reliable shipper to get the vehicle to me with white glove door-to-door service. Never pushy, always professional. I couldn't recommend Cutler-Bay Mercedes and Berny in particular more highly. More

Outstanding. Ruben Abreu the service manager and Herbert K., the service advisor are both outstanding, personable and knowledgeable. Getting my loaner car was al Ruben Abreu the service manager and Herbert K., the service advisor are both outstanding, personable and knowledgeable. Getting my loaner car was also a very pleasant experience. More

Great Service!! Car had a squeaking noise when going over a bump or hill. It was driven and tested to silicate problem. Great Service from the advisors to everyone th Car had a squeaking noise when going over a bump or hill. It was driven and tested to silicate problem. Great Service from the advisors to everyone there from the moment you drop off the car. More

Amazing service experience From the moment I contacted Ewer Aguiar, I've always felt I was dealing with a truth professional. Not only Ewer ensured I was going to receive a call From the moment I contacted Ewer Aguiar, I've always felt I was dealing with a truth professional. Not only Ewer ensured I was going to receive a call from from the service team, but he also followed up in the process, making sure my services were handled the right way. The service process was a pleasure, no surprised and no additional delays. I can't picture my self going to another dealership for a service or new car purchase.. Mercedes Bens of Cutler Bay and Mr. Ewer Aguiar have really earned my business More

Great buying experience. My wife and I were only going to see the new cars, but because of the attention and the service provided by Ewer Aguiar we end up buying a new vehicle My wife and I were only going to see the new cars, but because of the attention and the service provided by Ewer Aguiar we end up buying a new vehicle. Also have to mention Hugo Sanchez from finance very professional gentlemen. Overall Great buying experience. More

service It was easy to take and pick up my car. Mr. Jose Castillo was attentive to my needs. I will continue to take my car to him. It was easy to take and pick up my car. Mr. Jose Castillo was attentive to my needs. I will continue to take my car to him. More

Cutler bay service is the best Adam is the best advisor at MB cutler bay! Will keep buying cars again and again 4th time running ! Keep it up Bill Ussery! Woo! Adam is the best advisor at MB cutler bay! Will keep buying cars again and again 4th time running ! Keep it up Bill Ussery! Woo! More

Excellent customer service Personal attention was excellent. Dealership was clean and cars are well displayed, large inventory of and ample color selection making difficult to s Personal attention was excellent. Dealership was clean and cars are well displayed, large inventory of and ample color selection making difficult to select a great car. More

Great service.. The Team was exceptional, Vernon took care of my concerns in a timely manor, vehicle came back clean and all work done... keep up the great service.. The Team was exceptional, Vernon took care of my concerns in a timely manor, vehicle came back clean and all work done... keep up the great service.... More

An Experience beyond words There are so many dealerships in Florida, particularly Mercedes Benz dealers. However, I can honestly say that I have never experienced such professi There are so many dealerships in Florida, particularly Mercedes Benz dealers. However, I can honestly say that I have never experienced such professionalism, work ethic, honesty and transparency as I have at Mercedes Benz Cutler Bay. They are without a doubt, the best, easiest, and most competitive dealer I have ever dealt with for any vehicle brand. Daniel Baster and Carmen Arrazola went above and beyond in locating a vehicle for me and bringing it down. If that was not enough they offered me an excellent price on the vehicle. More importantly, from the beginning of the process, they welcomed me as a friend and saw me as a member of their family. I cannot recommend this dealer enough. They have forever earned my business and I will recommend them to all my clients in the future. More