Mercedes-Benz of Cutler Bay

Always good I can always count with great, dependable service. The Cutler Ridge Mercedes dealership is modern, well equipped and kept immaculately. It is always a I can always count with great, dependable service. The Cutler Ridge Mercedes dealership is modern, well equipped and kept immaculately. It is always a pleasurable experience to have my vehicle serviced there. More

Professional and knowledgeable This is a beautiful facility and customers are treated respectfully. Not spoken down to. The staff does a good job of dividing responsibilities so i This is a beautiful facility and customers are treated respectfully. Not spoken down to. The staff does a good job of dividing responsibilities so it's not just one person working with you and having you wait. While our deal was being finalized we were shown the vehicle and all features were explained by a sales assistant. The car was prepped and delivered perfectly. We were never rushed. Our sales associates, Ewer Aguiar, did an excellent job. More

Experience I would recommend this dealership to anyone looki Ewer and the entire staff were a pleasure to do business with. A great overall experience. I would recommend this dealership to anyone in the market f Ewer and the entire staff were a pleasure to do business with. A great overall experience. I would recommend this dealership to anyone in the market for a Mercedes Benz More

Recall service The Reason of the visit was for a vehicle recall service, I was asked to wait and promise the car would be ready in about 1 hour, instead it took 3 h The Reason of the visit was for a vehicle recall service, I was asked to wait and promise the car would be ready in about 1 hour, instead it took 3 hours. More

Excellent Service I could not be happier with my new car! The entire experience with Ewer was exceptional to say the least. He was very helpful from the beginning and t I could not be happier with my new car! The entire experience with Ewer was exceptional to say the least. He was very helpful from the beginning and the process moved very smoothly due to his expertise and great assistance. He was very professional and offered great advice. I really appreciated that he was so patient and really took his time answering all of my questions. This was my second time leasing a vehicle from Mercedes and I will continue to do so for years to come because of my positive experience. Overall, the service was outstanding and I would highly recommend Ewer to everyone. More

Great experience Showed up for my appointment. Taken right away. Got car back at the time they said it would be ready. It was a pleasent experience. Showed up for my appointment. Taken right away. Got car back at the time they said it would be ready. It was a pleasent experience. More

Purchase/Lease a new vehicle My experience with Fernando and Ewer was exceptional. Ewer helped me to not "settle" for just any color. Fernando and Ewer located the exact vehicle I My experience with Fernando and Ewer was exceptional. Ewer helped me to not "settle" for just any color. Fernando and Ewer located the exact vehicle I wanted and I had it delivered as promised. At the time of delivery, Maria was extremely patient and explained every little thing on the car, she was great! More

Ewer A Great service! They tried a lot to get me the car I wanted! Very very very happy with the service!!! Would definitely recommend dealership!!!! In lov Great service! They tried a lot to get me the car I wanted! Very very very happy with the service!!! Would definitely recommend dealership!!!! In love with my car More

Great experience I had been considering the purchase of a used Mercedes Benz Sprinter Cargo Van, I live in Naples, Florida and searched around this area without succes I had been considering the purchase of a used Mercedes Benz Sprinter Cargo Van, I live in Naples, Florida and searched around this area without success; not what I wanted and high prices. I decided to go to Miami and visited Mercedes Benz of Cutler Bay. I met Sprinter Sales Representative Felipe Canales who asked me a few questions about my needs, then showed me what I really needed and proceeded to find in the Cargo Van inventory what would suit my need. Price, financing and a professional staff allowed me to purchase a brand new vehicle for less of what I thought I would have pay. Then, Sales Director Fernando Lopez provided the finishing touch with the perfect incentives. I dove back to Naples the same day in my new Sprinter. All I can say is, "You made my day". Thank you so much! Hector Cruz More

Excellent service ! Love this service Dept. It is completely trouble free. Made my appointment online. Got there and everything went without any glitches. Got my loan ! Love this service Dept. It is completely trouble free. Made my appointment online. Got there and everything went without any glitches. Got my loaner. Car was ready when promised. Doesn't get any better than this. More