Mercedes-Benz of Cutler Bay

My sales associate was Daniel Baster and I'm delighted by the way I was treated by him and all of the staff at Mercedes Benz of Cutler Bay. Mr. Baster was very patient and helped answer all of my questi the way I was treated by him and all of the staff at Mercedes Benz of Cutler Bay. Mr. Baster was very patient and helped answer all of my questions and addressed all of my concerns in a very professional manner. His attitude was very friendly and courteous and made me feel comfortable every step of the way. I turned in a leased car that still had a few months left of payments and was a bit over my miles. He made sure I walked out with a great deal and best of all a great car. At the end of the transaction his sales manager Fernando Lopez came to thank me and walked me to my brand new car. Overall I would highly recommend Mr. Baster and Mercedes Benz of Cutler bay. More

I went to the dealership to look only. I felt so welcomed and taken care of from the moment I walked into the door. Emily was incredibly knowledgable and answered all of my questions willingly. I test drove and taken care of from the moment I walked into the door. Emily was incredibly knowledgable and answered all of my questions willingly. I test drove a few cars, and wound up walking away with a smile on my face and new keys in my pocket. More

I have been doing business with Mercedes Benz Cutler Bay since 2008 and I am totally satisfied with their customer service and repair operation. All of the employees at the dealership are friendly, courteo since 2008 and I am totally satisfied with their customer service and repair operation. All of the employees at the dealership are friendly, courteous and helpful, whether you have requested their assistance or not. When walking through the floor room, without exception, all the employees that I pass speak and give me a beautiful smile. If I have stopped in the showroom/dealership, an employee will approach me, very friendly, and ask if I am being helped or whether I need assistance. I have said repeatedly, that who ever does the employee orientation at Mercedes-Benz does an excellent job because everyone there is always courteous, friendly and helpful. The service writers and mechanics are excellent at their jobs too. When ever I have had a problem requiring a repair, I have been serviced extremely professionally, courteously, and the repair has been made. I have nothing but praise for the professional quality of the Cutler Bay Mercedes Benz operation. Greer Davis Wallace 305.299.7717 More

This is our fourth lease at this particular dealership with Ewer Aguiar and Hugo Sanchez. Their professionalism and willingness to make our experience pleasant is one of the main reasons we continue to r with Ewer Aguiar and Hugo Sanchez. Their professionalism and willingness to make our experience pleasant is one of the main reasons we continue to return to MB of Cutler Bay. They are always very patient and thorough when helping us decide on the best lease options available. It's always a pleasure to have them handle our leasing needs. We hope to continue to do business with them in the future. More

I rate this dealer a 5 because I had a great experience at this dealership that I have never had before in any other dealership. At the moment that you walk in you are offered something to drink. You are at this dealership that I have never had before in any other dealership. At the moment that you walk in you are offered something to drink. You are received with a friendly smile and hand shake. Augustin Canamero was my sales consultant. He gave me enough time and options when choosing my new care. He explained to me all the details for each car and in writing. When it came to the price of the car, I believe that I got a great deal. He was willing to work with me. I recommend this dealership and Agustin Canamero the sales consultant to all my friends and family. More

Shopping for a car in South Florida sometime it is not an easy task; however, since my wife and I find Dealer Rater to be a great tool to start the car shopping process we went to one of Mercedes Benz dealer easy task; however, since my wife and I find Dealer Rater to be a great tool to start the car shopping process we went to one of Mercedes Benz dealers with the best rating and also asked to work with Agustin (Augie) Canamero for the same reason. First and foremost, the ratings, comments that consumers have made about Mr. Canamero in the Dealers Raters website are all true! Mr. Canamero is a true professional, very knowledgeable and pasionate about the product he sells and take its time to explain every single detail. Except for a misunderstanding pertaining a trade in (not Mr. Canamero's fault)our experience was very pleasant at Mercedes Benz of Cutler Bay. This is a state of the art facility, well decorated, nice ambience and the best of all, a no pressure atmosphere which is admirable. We also had a great experience with Mr. Guiseppe E. Todisco who did all of the financing. Mr. Todisco is also very knowledgeable at what he does and the best of all we never felt any pressure as we had experience in other dealers in the past. Overall, we had a great experience at Mercedes Benz of Cutler Bay and which them much success. Sincerely, Roberto Jacomino More

Carmen is calm, professional and knowledgble. She will not pressure one for a sale. The dealership is beautiful! There is pleanty of space and one does not feel there are crowds of people. It is a wonde not pressure one for a sale. The dealership is beautiful! There is pleanty of space and one does not feel there are crowds of people. It is a wonderful experience all around. Kudo's to Carmen for making my wife happy with her new GLK! More

I bought a new c class 11/25 and I had an excellent experience. Ewer was extremely helpful in helping me find the car that I needed at the price that I wanted it. My service adviser Adrian was also v experience. Ewer was extremely helpful in helping me find the car that I needed at the price that I wanted it. My service adviser Adrian was also very helpful in immediately connecting my blutooth and ipod. I always have a top notch experience at this dealership. Two words, professional and perfection. More

After having been away from Mercedes fo more than ten years, I decided to just look at a car. The E-350 was exactly what I was looking for. Unfortunately, my last Mercedes, an E-320, was damaged in a hur years, I decided to just look at a car. The E-350 was exactly what I was looking for. Unfortunately, my last Mercedes, an E-320, was damaged in a hurricane and I had to sell it. From the moment I walked in, Augie helped me look for a car, test drive it and made me feel very welcome. There was no pressure whatsoever in dealing with him throughout the entire time we were there. After having a bad experiences at another dealership, it was a pleasure working with the staff, especially Augie and Mark, at Cutler Bay. I would highly recommend the dealership to anyone. More

Ewer Aguiar was the reason I ultimately, decided to continue with Mercedes. I have in the past switched makes, models and dealerships, looking for a stellar customer experience. I found it with Merce continue with Mercedes. I have in the past switched makes, models and dealerships, looking for a stellar customer experience. I found it with Mercedes Cutler Bay! Everyone, from Ewer Aguiar in sales, Mark Winstead in finance, and for the past three years, the Service Dept. with Adam Littman, have been by far, the absolute best in providing great customer service. USA Today on 11-14-11, show BMW as the leader in sales, with Mercedes as number 2; but, I am sure that Mercedes, by far, has the best customer service satisfaction as well as the best pleasureable driving experience. Thank you. A Loyal Customer, Claudia McEvoy More