Mercedes-Benz of Cutler Bay

My experience at Mercedes Benz of Cutler Bay was remarkably positive due to my sales representative, Oscar Guerrero. Oscar was friendly and helpful without being pushy or aggressive with regard to remarkably positive due to my sales representative, Oscar Guerrero. Oscar was friendly and helpful without being pushy or aggressive with regard to making a sale. In fact, Oscar's good social skills contributed to my impression of his sincerity which is important when making a decision to buy a vehicle. After the purchase of my car, Oscar came personally upon the delivery and spent an extended length of time with me teaching me to use the features of my Mercedes GLK. I returned once to the dealership with a question about the bluetooth, and once again, Oscar was friendly, helpful and generous with his time. Oscar Guerrero is truly an employee who should be valued by the dealership. Sincerely, Lani Kaskel, Ph.D. More

The experience at Mercedes -Benz of Cutler Bay was a very positive one. The salesperson,Oscar Guerrero, was low key and well informed.He spent much time with us without rushing on to a new client.He took u positive one. The salesperson,Oscar Guerrero, was low key and well informed.He spent much time with us without rushing on to a new client.He took us on a trial run and answered all of my wife`s questions . We visited this dealership several times before making a purchase. Each time the salesperson answered our questions and explained the controls of the car . The dealership is beautiful and the staff very friendly. It is easy to get a service appointment. Some dealerships you have to wait a week to bring in a vehicle. At Cutler Bay they accomodate the customer not the other way around. More

Daniel provided excellent service and made my first mercedez benz experience one to remember. Besides his service the professionalism and friendliness of daniel makes him an excellent sales consultant mercedez benz experience one to remember. Besides his service the professionalism and friendliness of daniel makes him an excellent sales consultant who will take care of you as a customer. I will recommend Daniel to all my family and friends. More

Our Salesperson was wonderfull. The facilities are the best that I have ever seen in South Florida. This is a true luxury dealership in the sense of facilities, personnal, and products. I would highly rec best that I have ever seen in South Florida. This is a true luxury dealership in the sense of facilities, personnal, and products. I would highly recommend this dealership to all that are looking at a luxury car. More

After visiting several dealerships in the area, I decided that the new E-class was the best choice for my family. I had a very good experience at Mercedes Benz of Cutler Bay. They had several colors availab that the new E-class was the best choice for my family. I had a very good experience at Mercedes Benz of Cutler Bay. They had several colors available in the vehicle I wanted, and the salesman Oliver was very knowledgeable on the product. He explained the different features well, and made us feel comfortable about making our purchase. The whole process was painless. We were happy with the whole experience and would definitely go to MB of Cutler Bay for the next vehicle. More

Outstanding customer service, Carmen took the time to listen to our needs and worked with us to find the right options. The finance/business team were friendly, addressed all of our questions and ensure listen to our needs and worked with us to find the right options. The finance/business team were friendly, addressed all of our questions and ensure we were satisfied with our purchase and experience with the dealer. More

In the last 6 months we have leased 2 vehicles from this dealership. We have been very happy with their amazing customer service and have been very easy to work with. Before we worked with Cutler Bay, we dealership. We have been very happy with their amazing customer service and have been very easy to work with. Before we worked with Cutler Bay, we had checked out other dealerships, but I must say hands down they are the best dealership! The minute we walked into the dealership and spoke with Emily we knew we were going to work with them. Emily was very attentive and helped us work out a great deal. If you want to buy a MB, you should definitely give Emily a call. We love her! See you in 2 years MB of Cutler Bay! More

My service for my Mercedes C300 was excellent. Mr. Jose Castillo is a fine example as to how customers should be treated. He was very polite and helpful when answering questions and keeping one inform as t Castillo is a fine example as to how customers should be treated. He was very polite and helpful when answering questions and keeping one inform as to what will take place and for future services on the car. Great Experience!! Lavonda Brennan(Husband. Jeffrey Smith) More

I was very happy with this dealer , they were incredible everybody Agustin , Giuseppe Herminio all of them made things so easy for me so profesional and for sure I will recomend you to all my friends.Thanks everybody Agustin , Giuseppe Herminio all of them made things so easy for me so profesional and for sure I will recomend you to all my friends.Thanks for your all your help !!! Iam so happy with my new car !!! More

Mr. Ortiz was very professional and courteous throughout my first mercedes purchase. Mr. Ortiz was knowledgable and answered every question I had. My E350 has been my favorite car thus far. Fernando my first mercedes purchase. Mr. Ortiz was knowledgable and answered every question I had. My E350 has been my favorite car thus far. Fernando Lopez, Mr. Ortiz's manager was very easy to work with when it came to the setting up my financing agreement. Thank you to Mr. Ortiz and Mercedes Cutler Bay, Florida. More