Mercedes-Benz of Cutler Bay

Customer service was excellent from the moment I called to schedule the appointment. I was kept informed of the extend of the problem to how it would be resolved, how long it would take to resolve and when to schedule the appointment. I was kept informed of the extend of the problem to how it would be resolved, how long it would take to resolve and when it was ready for pick up. Ohhhh my car was cleaner than when I took it in for service. Thank You Adam!!!!! More

I have been a Mercedes Benz of Cutler Bay customer for several vehicle leases, they have great service, understand the consumer and have great prices. Both Hermino Perez (GM) and Daniel Baster (Sales Exe several vehicle leases, they have great service, understand the consumer and have great prices. Both Hermino Perez (GM) and Daniel Baster (Sales Executive) are great to work with as our several other members of the MB Team at Cutler Bay. A+++++ Dealer! More

I leased an ML350 10 months ago from Mr.Canamero. Since then, he has been very helpful. I have had many questions and concerns,which he has always answered and resolved. The building is an improvement fro then, he has been very helpful. I have had many questions and concerns,which he has always answered and resolved. The building is an improvement from your Coral Gables dealership. My experience with your dealership and this salesperson is one that I will highly recommend. I am sure I will be a life long customer. Rebeca Tarafa More

My name is Peter, I am from Las Vegas, Nevada. I was on a mission to find a white or red SL 55 AMG for my wife. I found one here at Cutler Bay. After speeking with Augie, I was certain that I wanted to fl a mission to find a white or red SL 55 AMG for my wife. I found one here at Cutler Bay. After speeking with Augie, I was certain that I wanted to fly to florida and check this one out. The service that I received from Augie and Herminio was outstanding. They offered to pick me up from the airport but I ended up renting a car. The car was exactly as advertised and I couldn't be happier. They are facilitating in the car being shipped back to Las Vegas. More

I took my vehicle in for service Mercedes of Cutler Bay. I took my vehicle in for service Mercedes of Cutler Bay. Mr Castillo very patiently explained the service procedure to me and answered all of my I took my vehicle in for service Mercedes of Cutler Bay. Mr Castillo very patiently explained the service procedure to me and answered all of my questions. Instead of taking my vehicle in for service being a problem, Mr. Castillo and his team turned it into a pleasurable experience. Thank you, Alfonso Brador More

I would highly recommend this dealership. This is the second time my wife and I have dealt with them and we have walked away pleased each time. The small amount of service we have had done up to this poi second time my wife and I have dealt with them and we have walked away pleased each time. The small amount of service we have had done up to this point has been pleasureable and without complications. More

I recently took my car to the dealer due to an accident I had and concerns with the brakes, and the overall satisfaction was extraordinary. I dealt with different employees and they all gave me a great serv had and concerns with the brakes, and the overall satisfaction was extraordinary. I dealt with different employees and they all gave me a great service to my car. I’d like to give credit to Carlos Fernandez, shop Foreman, Ruben Abreu, service manager, and Herminio Perez, general sales manager for remembering me from my purchase and guided me to the appropriate area. People always have no problem when it comes to complains. I rather give recommendations for the good job that people do than complain for the bad. And in this case, I would like to take this opportunity to recommend this dealer and all their employees to all those that are interested in purchasing/leasing a Mercedes Benz and/or already owner of one, to come to this dealer for sales, services, and parts. dealer: Mercedes Benz of Cuttle Bay, Florida More

My experience with Sales Consultant Angel Piloto far exceeded any of my expectations. It was by far the best car buying experience I personally have had. You can be assured that all of my future automob exceeded any of my expectations. It was by far the best car buying experience I personally have had. You can be assured that all of my future automobile purchases will be with Angel Piloto at M-B Cutler Bay. I will recommend to all of my family and friends to make their next automobile purchase at M-B at Cutler Bay. Continue to stand out among all of South Florida dealerships by your outstanding professionalism and excellence in customer relations. More

Flew in from out of state to purchase a used car from them (better price than I could find locally). The car was right on par with expectations and consistent with their representations. Ewer Aguiar wa them (better price than I could find locally). The car was right on par with expectations and consistent with their representations. Ewer Aguiar was courteous, responsive, and professional. The whole experience was relaxed and hassle-free. More

The delership is awesome. Great reception area and showroom. Very friendly staff from the time you walk in until you leave the dealer. Luis Martinez was very patient and took his time to show me the showroom. Very friendly staff from the time you walk in until you leave the dealer. Luis Martinez was very patient and took his time to show me the different options available to me, without ever pressuring me for the sale. I ended up leasing the car. More