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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,335 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,335 reviews
April 25, 2010
Eric the service technician is always available and very informative. He takes the time to explain what is being done and why. He is excellent! Mark had helped me tremendously with the alignment and ba informative. He takes the time to explain what is being done and why. He is excellent! Mark had helped me tremendously with the alignment and balancing of my tires which I had purchased at another dealership, my mistake, I should have come here first. I am very satisfied with the excellent work done. Frank, the service advisor is always prompt and courtious. He is very paitent with all my questions, and last minute appointments. This Cutler Bay dealership really understand customer service at every level. I will continue to both service and shop for new vehicles here! More
by nregalad
Employees Worked With
Eric, Mark and Frank Cordero
April 23, 2010
From the moment I walked in I was treated with the finest of customer service. The staff took the time to find out what I was really looking for and they were able to show me a couple vehicles that were ide of customer service. The staff took the time to find out what I was really looking for and they were able to show me a couple vehicles that were ideal. It was a great experience and when I'm ready to purchase another Mercedes I will surely purchase it from this dealership. More
by Scott.White
Employees Worked With
Herminio Perez
April 15, 2010
Fabulous customer service, Carmen is the best they have! I previously owned a BMW and was going to purchase another one but after driving the CLS 550 and the wonderful attention that I received. I was sold. I previously owned a BMW and was going to purchase another one but after driving the CLS 550 and the wonderful attention that I received. I was sold. The transaction was very easy even though I paid cash and told the dealership on very short notice that I was going to take the car, it was ready when I arrived. Thanks again to Carmen and all the dedicated associates of Mercedes of Cutler Bay More
by kimmier11
Employees Worked With
carmen arrozola
April 14, 2010
Very professional staff, very friendly and knowledgeable. Pleasure to do business with the Service staff. Always available for questions or concerns. Worth the drive out to their location. Dealership always Pleasure to do business with the Service staff. Always available for questions or concerns. Worth the drive out to their location. Dealership always looks impecable with a great selection of M. Benz products. More
by Tatica
Employees Worked With
Carmen Arrazola Sales Person. G. Tudesco Finance Dept.
April 07, 2010
In 30 years of owning Mercedes Benz's in N.Y. N.J and Florida this is far and away the best service department I have vedr encountered. I traveled 150 miles to get to the dealership and was way more tha Florida this is far and away the best service department I have vedr encountered. I traveled 150 miles to get to the dealership and was way more than satisfied. I was in the automobile and truck service for over 30 years and am not easily impressed. I would highly recommend this dealership to anybody am confident that the sales department is as professional as the serrvice department. More
by boballen
Employees Worked With
David Appleton
