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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
844 Reviews

844 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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December 04, 2021

Everyone was very helpful, courteous and progressional. It was a very smooth experience and almost pleasurable. More

by cwarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Dec 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 01, 2021

I went to Mercedes-Benz of Cutler Bay for a new tire recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent servi More

by Mirelys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Dec 01, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Regina was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 16, 2021

Regina and Kevin been my service advisors and totally would recommend and give 5 stars to them , they very efficient and professional, communications always great they really helpful and diligent with More

by Angela Oneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
Nov 16, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us, Angela. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 14, 2021

She is the best!!! No complaints, it is always a pleasant time at Mercedes Cutler Bay. Always goes above and beyond for her clients. More

by Priscilla Huerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
Nov 14, 2021 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 12, 2021

Regina was fantastic courteous excellent professional very please with the outcome no surprises Would definitely go back More

by anajrod123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Nov 12, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Regina here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 30, 2021

Service was very professional and as promised. Wilbur is always a pleasure to deal with More

by love305
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wilber Oeding Palafox
Sep 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear Wilbur and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 22, 2021

Regina was very professional and also exhibited warmth, concern and excellent communication skills. I brought my car in for an emergency battery replacement at the end of the day and needed it back quickl More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Diane, Thank you so much for your excellent review! We are so glad that Regina had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 12, 2021

Service got better. Regina was kind fast and professional. Friendly Knowledgable and will to help to make it right. Followed up as desired and did it correctly. More

by hdubitzky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 11, 2021

Regina was excellent. Complete communication from the start, no surprises. Kept us informed and helped us set up following appointments. It was Excellent service all around More

by Martin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 12, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to hear that Regina provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 11, 2021

Regina is professional, friendly, and very efficient. She explained all the steps of maintenance being done on my vehicle. I am very happy with the service received today! More

by U2orchid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 12, 2021 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Regina met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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