Mercedes-Benz of Cutler Bay - Service Center

Regina is hands down the best rep. She’s such a friendly & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a smile from ear to ear & makes the experience as enjoyable as possible. She is also very easy to reach & gets you help in a reasonable amount of time. 10/10 would recommend More

Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More

Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! More

Everyone was very helpful, courteous and progressional. It was a very smooth experience and almost pleasurable. It was a very smooth experience and almost pleasurable. More

I went to Mercedes-Benz of Cutler Bay for a new tire recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent servi recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent service adviser who was highly informed and honest. She was incredibly quick and thorough in taking care of all of my needs! She was also outstanding, with a positive attitude and a sense of humour. For any car service purposes,I would highly recommend Regina Vera service advisor at Mercedes Benz of Cutler Bay. 10 OUT OF 10 !!!! More

Regina and Kevin been my service advisors and totally would recommend and give 5 stars to them , they very efficient and professional, communications always great they really helpful and diligent with would recommend and give 5 stars to them , they very efficient and professional, communications always great they really helpful and diligent with my express service . Totally Thankful . More

She is the best!!! No complaints, it is always a pleasant time at Mercedes Cutler Bay. Always goes above and beyond for her clients. time at Mercedes Cutler Bay. Always goes above and beyond for her clients. More

Regina was fantastic courteous excellent professional very please with the outcome no surprises Would definitely go back very please with the outcome no surprises Would definitely go back More

Service was very professional and as promised. Wilbur is always a pleasure to deal with always a pleasure to deal with More

Regina was very professional and also exhibited warmth, concern and excellent communication skills. I brought my car in for an emergency battery replacement at the end of the day and needed it back quickl concern and excellent communication skills. I brought my car in for an emergency battery replacement at the end of the day and needed it back quickly due to a medical appointment the next morning. She arranged for an overnight loaner car and made sure that the work on my car was done first thing the next morning. More