Kevin Laplanche

Excellent and professional service from the entire team and very important from Damian Rodriguez..5 stars. and very important from Damian Rodriguez..5 stars. More

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I recently visited Mercedes Benz of Cutler Bay and was thoroughly impressed. The staff was professional and knowledgeable, making my car buying experience smooth and enjoyable. The showroom was immaculate thoroughly impressed. The staff was professional and knowledgeable, making my car buying experience smooth and enjoyable. The showroom was immaculate, with a stunning display of vehicles. The sales team was helpful, providing detailed information without any pressure. What stood out was the after-sales support, promising ongoing assistance for any future needs. The finance department was transparent and efficient, ensuring a hassle-free purchase process. In summary, Mercedes Benz of Cutler Bay offers a perfect blend of luxury, expertise, and exceptional customer service. Highly recommend for anyone considering a new Mercedes Benz. More

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My family & I have been with mercedes benz of cutler bay over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated thr over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated throughout the years. There is no dealer like mercedes benz, the attention to detail, the service, absolutely everything is amazing! Mr. Ortiz is the best!!! More

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This is my fourth car I’ve purchased from Mercedes Cutler Bay. Laura was wonderful to work with a true professional . She very knowledgeable and most of all respectful of my time. Bay. Laura was wonderful to work with a true professional . She very knowledgeable and most of all respectful of my time. More

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I have had an excellent experience at this dealership. Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and servi Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and service department. More

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Laura and Kevin from Mercedes of Cutler Bay has provided me with the best customer service. It is a pleasure working with them and are the main reason I keep buying Mercedes. The are friendly, professional me with the best customer service. It is a pleasure working with them and are the main reason I keep buying Mercedes. The are friendly, professional and truly care. Thank you! More

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Came in to service my GLC300. Kevin was very professional and made sure everything went smooth. Great customer service at MBCB. Highly recommend. Kevin was very professional and made sure everything went smooth. Great customer service at MBCB. Highly recommend. More

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Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More

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Regina and Kevin been my service advisors and totally would recommend and give 5 stars to them , they very efficient and professional, communications always great they really helpful and diligent with would recommend and give 5 stars to them , they very efficient and professional, communications always great they really helpful and diligent with my express service . Totally Thankful . More

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TODAY WE MADE IT AGAIN!! Today one more time I had a pleasure with this great dealer team. Today i got my New GLC300W, they worked so hard!! My vendor Maribel Ramos and our Dealer Manager Daniel E Baste pleasure with this great dealer team. Today i got my New GLC300W, they worked so hard!! My vendor Maribel Ramos and our Dealer Manager Daniel E Baster were excellent professionals and knowledgeable assisting me to my new aventure. I've been customer of this dealer for Years and change several Autos, renewing my Car leases and doing service with them. Great opportunity to everyone that wants to get a great deal! They will help you with your dreams like they have been doing with me. Thank you everyone. More

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