Kevin Laplanche
Kevin Laplanche at Mercedes-Benz of Cutler Bay

Kevin Laplanche

Service Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

Contact Me
4.8
42 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

Creole Creole

English English

4.8

42 Reviews

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42 Reviews of Kevin Laplanche

November 06, 2026

Dealership Rating
Employee Rating

I have had a couple of issues with my G wagon 2025 and both times Kevin Laplanche has taken care of the problem in a very successful way. He has been very helpful to me in my multiple cars there. I will r More

by celiahchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2026

Mercedes-Benz of Cutler Bay responded

We're pleased Kevin resolved both issues with your Mercedes-Benz G-Class and has been a reliable resource for your other vehicles. Your wholehearted recommendation means a great deal to our team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

November 06, 2026

Dealership Rating
Employee Rating

Hector was great. He was ready to show me cars and made everything fast and smooth. More

by leidyblue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2026

Mercedes-Benz of Cutler Bay responded

We're glad Hector was ready to help you explore your options and made your new Mercedes-Benz C-Class purchase feel effortless. Thank you for the five-star rating! Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 23, 2026

Dealership Rating
Employee Rating

Kevin always gives me the best services. Hes reliable and always find a solution to help More

by nathaliethomas74
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Oct 23, 2026

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 14, 2026

Dealership Rating
Employee Rating

Awesome The customer service was awesome. The people there did not have you waiting too long. Just a great place and awesome set of people. More

by emartin1969
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Oct 15, 2026

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 08, 2026

Dealership Rating
Employee Rating

Kevin Laplanche is my point person. He's kind, respectful and does a great job in getting my car's problem solved. I appreciate Kevin and the job he does while maintaining a calm manner More

by hernanbmc45
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Oct 08, 2026

Mercedes-Benz of Cutler Bay responded

Knowing that Kevin’s calm approach and attentiveness made resolving your E-Class’s issue smoother is rewarding. Thank you for recognizing his respectful demeanor and the care he provided during your service visit. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 02, 2026

Dealership Rating
Employee Rating

I have always had great experience with cutler bay. Quick and excellent service. I highly recommend using mb cutler bay for your service needs. More

by ajrenteria
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Oct 02, 2026

Mercedes-Benz of Cutler Bay responded

Knowing you’ve consistently found our service on your Mercedes-Benz GLC 300 both quick and excellent is truly gratifying. Your recommendation of our service department means a great deal to us. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 01, 2026

Dealership Rating
Employee Rating

I will never bring my vehicle to this body shop. I came 4 times to pickup my vehicle but found imperfections on the repairs. It took 12 weeks to repair 2 scratches and 1 dent. Extremely lack of comm More

by carlostrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica De Armas, Anthony

Oct 04, 2026

Mercedes-Benz of Cutler Bay responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 24, 2026

Dealership Rating
Employee Rating

Excellent The customer service of everyone is outstanding. The customer service of everyone is outstanding. Kevin Laplanche is always eager to help solve your concerns. More

by pilardangond
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Sep 24, 2026

Mercedes-Benz of Cutler Bay responded

Knowing that our team’s customer service exceeded your expectations means a lot to us. We’re pleased Kevin could help address your concerns during the service on your E-Class. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 23, 2026

Dealership Rating
Employee Rating

Kevin is an amazing person with a great personality and honest assessment of what is needed. More

by fjax14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Mercedes-Benz of Cutler Bay responded

Knowing Kevin’s honest assessment and friendly demeanor resonated with you during the service on your GLB 250 means a lot to our service team. Thank you for the five-star rating. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 21, 2026

Dealership Rating
Employee Rating

Kevin is the best! ! He is always so helpful and diligent. He turns any stressful situation into a smooth resolution. Thank you Kevin! More

by erikalara823
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Sep 21, 2026

Mercedes-Benz of Cutler Bay responded

Hearing that Kevin’s diligence made the service on your GLE 350 feel seamless means a lot to our service team. We appreciate your five-star rating and kind words. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

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