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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
846 Reviews

846 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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August 04, 2021

Great experience and Roman Hernandez was, as always, courteous and great to work with. The work was done quickly and the vehicle was ready when promised. More

by GSCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Hernandez
Aug 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. Roman and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 04, 2021

As usual, the same great service and experience any Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. More

by fmrijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz, Roman Hernandez
Aug 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience working with Roman here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 30, 2021

Love my peoples at the Benz !! Always professional, courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wa More

by rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Abreu, Hugo Sanchez, Roman Hernandez
Jul 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 30, 2021

We always have a great experience at this Mercedes Benz of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. More

by geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Jul 31, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words, Geri, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 29, 2021

Love MY dealership! Thank you Robert, Regina and service team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! More

by Very Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 28, 2021

I have been with mercedes benz for over 10 years and Regina has been one of the best services advisor I ever had here at cutler Bay or coral gables . Good job Regina, your help is truly appreciated More

by marrero404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jul 28, 2021 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Regina and the team have consistently met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Jul 28, 2021 -

marrero404 responded

Thank you, Mercedez is my #1 option when looking for a car.

July 27, 2021

The service is outstanding. There were no Mercedes The service is outstanding. There were no Mercedes Benz courtesy rentals. Prices for service are too high. Overall I am very satisfied with servi More

by ML350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Jul 27, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 27, 2021

Regina was wonderful! She was professional, kind, and efficient. She takes great care of her customers and explains everything with great detail and patience. I would highly recommend her to anyone comin More

by Jisely Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jul 27, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Regina, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 26, 2021

Outstanding representative! Can’t get any better than this. Definitely I will comeback at any time! Fast service and great waiting area. Great coffee also More

by Felixromeromartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jul 26, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team, Felix. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 22, 2021

Regina was super custumer service,i like her very much. I will definetily be back for my next service.She is an EXCELENTE person and worker. More

by Sonia Giha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jul 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this five-star review. We're happy to hear that Regina was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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