Mercedes-Benz of Cutler Bay - Service Center

The dealer service is very good, very professional. The issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles n issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles now the oil pan is no leak. More

Adrian is always good, professional and knowledgeable and courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you More

Great Customer service! I’ve been servicing all of our vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. More

Other than the repair costs were extremely expensive, the service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner More

ProfessionalVery thorough with explanation of service Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. G Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. Great staff and clean environment. More

Roman went out of his way to attend me. He was very professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. More

My service rep Adrian S. is amazing!! Such an asset to this company! Always taking care of my needs in a professional and sincere manner! this company! Always taking care of my needs in a professional and sincere manner! More

At the entrance of the service department I was greeted promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! More

The service department was efficient, convenient and clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. More

Jose Castillo is great, He explained me that my car was needing, I think that he knows his job and he also is very professional. needing, I think that he knows his job and he also is very professional. More