Mercedes-Benz of Cutler Bay - Service Center

Other than the repair costs were extremely expensive, the service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner More

ProfessionalVery thorough with explanation of service Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. G Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. Great staff and clean environment. More

Roman went out of his way to attend me. He was very professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. More

My service rep Adrian S. is amazing!! Such an asset to this company! Always taking care of my needs in a professional and sincere manner! this company! Always taking care of my needs in a professional and sincere manner! More

At the entrance of the service department I was greeted promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! More

Every time we come in for a scheduled or even unscheduled service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming back! Thank You! More

The service department was efficient, convenient and clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. More

No waiting for check-in. Basic service. Time frame to wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. More

Jose Castillo is great, He explained me that my car was needing, I think that he knows his job and he also is very professional. needing, I think that he knows his job and he also is very professional. More

Service was under warranty and performed as expected. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. More