Mercedes-Benz of Cutler Bay - Service Center

Service rep, Adrian Lang, is great to work with. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. More

I am very impressed by the quality of service this dealer provide, it is really a very nice experience from the time I leave my car until I pick it up. The Professionalism of service advisor Charlie Rodrigu provide, it is really a very nice experience from the time I leave my car until I pick it up. The Professionalism of service advisor Charlie Rodriguez is outstanding. More

I scheduled my appointment very quick ans easy. I was greeted with greeting when I drove up and escorted to my service representative. Great service. greeted with greeting when I drove up and escorted to my service representative. Great service. More

Kevin L in service is the best in the business. A wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin More

Alexander did a great job explaining what was being done, the costs, and timing. Even more importantly, he communicated with me to keep me updated on the progress of my repairs. Excellent job! the costs, and timing. Even more importantly, he communicated with me to keep me updated on the progress of my repairs. Excellent job! More

Kevin and the entire service team are consistent in the delivery of their service. Never an issue, always on time and in & out quickly. Thank you all very much! delivery of their service. Never an issue, always on time and in & out quickly. Thank you all very much! More

Ii want to give all thanks to Kevin Laplanche who made everything smooth. It was a visit for a factory recall of several items. Thanks! everything smooth. It was a visit for a factory recall of several items. Thanks! More

Kevin Laplanche and Luis Gutierrez are a great contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. G contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. George Alonso . Lead tech of Miami . More

Robert Dimas is wonderful my only problem is I had my tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it More

My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes Benz of Cutler Bay is consistently perfect. More