Mercedes-Benz of Cutler Bay - Service Center

The service adviser,Herbert K. was exceptional in explaining what was needed and the best way to solve the problem! He helped me getting the parts and made sure i was satisfied with the price! Th explaining what was needed and the best way to solve the problem! He helped me getting the parts and made sure i was satisfied with the price! The service requested was done super fast and correctly! Facility is super pleasant and so is the staff! More

My wife had an issue with the prepay service, the service associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. More

Adam is great he has always been very helpful and gone beyond the minimum effort to make sure the service experience is great. Adam makes it easy beyond the minimum effort to make sure the service experience is great. Adam makes it easy More

Its Charlie Rodriguez , extremely good at explaining Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PRO Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PROMOTION ! More

Very professional and thorough The price of service was Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and understanding. He did a great job. More

White glove as always. Roman is professional and communicates every step of the way. Thanks for the great service and for looking out for me as a customer. communicates every step of the way. Thanks for the great service and for looking out for me as a customer. More

Timely; very polite efficient service. I waited for my car; comfortable setting. Clean facility! It is an easy location to get to; very friendly staff car; comfortable setting. Clean facility! It is an easy location to get to; very friendly staff More

Express service was completed in one hour. Service advisor was efficient and friendly. I arrived at 10.30 for an 11.00 appointment and was out before noon including all paper work and an added tire advisor was efficient and friendly. I arrived at 10.30 for an 11.00 appointment and was out before noon including all paper work and an added tire rotation. I was very impressed. More

The service advisor was knowledgeable and to care of my needs. I purchased a vehicle at this dealership and I will continue to bring it here for service. needs. I purchased a vehicle at this dealership and I will continue to bring it here for service. More

I am very pleased with my service and repair my service advisor informed me of my problem fairly quickly he was very patient and helpful I know I’m a difficult customer but he made sure I was taking care o advisor informed me of my problem fairly quickly he was very patient and helpful I know I’m a difficult customer but he made sure I was taking care of throughout my experience. More