Mercedes-Benz of Cutler Bay - Service Center

Great Kevin our service rep has always performed beyond our expectations. He truly cares about his customers and his actions show it. You are lucky to have Kevin our service rep has always performed beyond our expectations. He truly cares about his customers and his actions show it. You are lucky to have him on your staff. More

I have to get credit to Mercedes Benz of Cutler Bay . This Mercedes-Benz crew is very respectful, super knowledgeable, And gave me details on every item that needed to be repaired. Not to mention super c This Mercedes-Benz crew is very respectful, super knowledgeable, And gave me details on every item that needed to be repaired. Not to mention super clean environment, everybody was wearing masks, and they even disinfect your pen More

Great service. This is why I keep buying Mercedes Benz vehicles. Service and quality makes a lot of difference. Keep up the good work. Great Desler. vehicles. Service and quality makes a lot of difference. Keep up the good work. Great Desler. More

Excellent service. Quick and job well done! A+ The service department has done a great job. Highly recommend Herby Kanzki in service, prompt and very professional. service department has done a great job. Highly recommend Herby Kanzki in service, prompt and very professional. More

Sprinter recalls and front light problem Adam Littman took excellent care of us and repaired the light and the warranty recalls were done in a timely manner. The staff was well groomed and po Adam Littman took excellent care of us and repaired the light and the warranty recalls were done in a timely manner. The staff was well groomed and polite. The man who made our appointment by phone was incredibly nice. More

Information on vehicle conditions was very upfront notify the parts it’s need for services or replacement and remind of services due the visit was excellent the parts it’s need for services or replacement and remind of services due the visit was excellent More

As expected! I have bought several cars from this dealership. Not sure if I will buy more in the future, as I had great experiences on one hand ( Sales Mgr. Mr. Or I have bought several cars from this dealership. Not sure if I will buy more in the future, as I had great experiences on one hand ( Sales Mgr. Mr. Ortiz, and Pablo Garcia, the Sales executive that sold us THREE cars in 2017, service specialists, like Charly Rodriguez, and his assistant, Maximiliano Toriano,...all of them going to extremes for the customer, always cordial and professional, etc), but a very bad experience with the Top Management of this franchise. Due to this last fact, I am pretty sure that if I replace my three Mercedes this year with new Mercedes, it will be not from any dealership of your Company, namely this one or the one in Coral Gables... More

Service Always excellent, professional and courteous service. I've always come here and would never go anywhere else. Thank you Mercedes for always taking ca Always excellent, professional and courteous service. I've always come here and would never go anywhere else. Thank you Mercedes for always taking care of your customer! More

I am beyond impressed with my service advisor Kevin and with the way my service was conducted. I will not go anywhere else, for sure! with the way my service was conducted. I will not go anywhere else, for sure! More

I love the improvements made to the service center (i.e. the big screen showing your appointment and arrival time. Kevin Laplanche is always pleasant and accommodating. He is a great asset to your company the big screen showing your appointment and arrival time. Kevin Laplanche is always pleasant and accommodating. He is a great asset to your company More