Mercedes-Benz of Cutler Bay - Service Center

Had a wonderful experience staff is very professional and attentive I was pleasantly surprised when my car was done sooner than I expected would certainly recommend to anyone thank you attentive I was pleasantly surprised when my car was done sooner than I expected would certainly recommend to anyone thank you More

I wish the service appointment time as far as me turning in my car and getting the loaner would have been faster. When I got the loaner car, they forgot to take pictures of the car and gas amount and when I in my car and getting the loaner would have been faster. When I got the loaner car, they forgot to take pictures of the car and gas amount and when I left I had to send them pictures of some scratches the auto had plus then I was charged for 2 gallons of gas. Which honestly I don’t car about the money it’s more about the principle how do You even know how much gas the car hassle if you didn’t check before I left like in other appointments where they took pictures and verified and everything. They just found it easier to charge me and see if I would complain or not. More

Great as always with Robert! Ensured my vehicle met all expectations on quality cleanliness! I was in and out in a respectable and efficient time. expectations on quality cleanliness! I was in and out in a respectable and efficient time. More

Always great service very professional and attentive staff. I am very happy with the service and staff. Specially with my service advisor Roman Hernandez, it is always a pleasyre to go to do my car ser staff. I am very happy with the service and staff. Specially with my service advisor Roman Hernandez, it is always a pleasyre to go to do my car service. More

Excellent service I had an excellent experience bringing my Mercedes Benz CLA 250 for a scheduled service. I was given a nice MB A 220 as a loaner. My service advisor t I had an excellent experience bringing my Mercedes Benz CLA 250 for a scheduled service. I was given a nice MB A 220 as a loaner. My service advisor took excellent care of me and my car.I highly recommend Mercedes Benz of Cutler Bay. More

Mercedes Benz of Cutler Bay is a "GREAT" Dealership I purchased my 2018 Mercedes Benz S Class at the Mercedes Benz of Cutler Bay Dealership two years ago. Since then I have been treated very professiona I purchased my 2018 Mercedes Benz S Class at the Mercedes Benz of Cutler Bay Dealership two years ago. Since then I have been treated very professionally an attentive to all my needs. I would like to Congratulate from the Sale Staff the awesome Ms. Laura Delgado that always takes the times to assist me in handling in all of my Vehicle's Needs. I have nothing but Good Things to say about the Service Staff. Throughout the two years I have been assisted by several Service Managers and recently by Mr. Jose Castillo. I took my Vehicle for regular Maintenance and he attended me expeditiously and had my loaner ready to go. We are going through some difficult times in our Country with the Corona Virus Crisis and most Companies are short staff but this Dealership "ROCKS"!!! Kudos to the Administration of the Mercedes Benz of Cutler Bay for having a great group of people handling the Business the "CORRECT WAY"! Thanks to you all!!!!! More

Kevin’s service and professionalism was outstanding! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! More

Excellent Service!!! I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to give thumbs up to Herbert Kanzki from the service department, he is very professional and friendly, and he goes the extra mile to make the client happy. Thanks Herbert. More

Excellent service!Herbert K ... service adviser is Excellent service! Herbert K ... service adviser is wonderful! It was an easy and painless process Everything was on point What a pleasure to take Excellent service! Herbert K ... service adviser is wonderful! It was an easy and painless process Everything was on point What a pleasure to take me car for service More

REPAIR I APPEARED WITHOUT AN APPOINTMENT FOR A LEAK IN MY TIRE. i WAS SERVICED IMMEDIATELY, PLEASANT, PERSONABLE, EFFICIENTLY, AND RECEIVED MY CAR BACK EXPRE I APPEARED WITHOUT AN APPOINTMENT FOR A LEAK IN MY TIRE. i WAS SERVICED IMMEDIATELY, PLEASANT, PERSONABLE, EFFICIENTLY, AND RECEIVED MY CAR BACK EXPRESS ON THE SAME DAY WITH A GUARANTEE HONORED ON MY TIRE TIRE, I HAD BEEN TRANSPORTED COURTESY TOO WHICH WAS AN ADDED PLUS. I AM VERY SATISFIED AND VERY GRATEFUL! More