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Mercedes-Benz of Cutler Bay - Service Center
Cutler Bay, FL
845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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845 Reviews of Mercedes-Benz of Cutler Bay - Service Center
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January 07, 2019
Georgia Cutler Bay service Dept has always been exceptional from start to finish. Adam Litman always goes the extra mile to accommodate me. He is very effici Cutler Bay service Dept has always been exceptional from start to finish. Adam Litman always goes the extra mile to accommodate me. He is very efficient. Thank you! Georgia favelli More
by Georgia
January 06, 2019
Excellent service. Personal courteous attention. Excellent knowledge and expertise assisting to answer my concerns. Dealership ambiance is highly pleasant and all empl Personal courteous attention. Excellent knowledge and expertise assisting to answer my concerns. Dealership ambiance is highly pleasant and all employees show willingness to help as you walk in the show room and the service area. More
by 2017 Mercedes Benz
December 31, 2018
A great dealership. From the facility being beautiful and immaculate, to the quality of the staff and workmanship I highly recommend MBCB. The management is obviously han From the facility being beautiful and immaculate, to the quality of the staff and workmanship I highly recommend MBCB. The management is obviously hands on and first class It’s reflected on all levels. More
by RichardB
Employees Worked With
December 31, 2018
Service Writer truly exceptional Herbert helped me with my issues and was the outmost professional while getting my service done. I would recommend my service writer to my friends. Herbert helped me with my issues and was the outmost professional while getting my service done. I would recommend my service writer to my friends. More
by Raulb
Employees Worked With
Herbert Kanzki
December 26, 2018
glad they were there my sensor (?) went out on my gla, car would not even drive so to say the least it was a scary experience; but, thankfully i am still under warranty an my sensor (?) went out on my gla, car would not even drive so to say the least it was a scary experience; but, thankfully i am still under warranty and my car was towed into the nearest dealership ~ cutler bay benz fixed the issue in a timely manner More
by jean marie
Employees Worked With
i do not see the name of the man in service that i worked with
September 20, 2018
excelente costumer service Mr. Roberto Damas is a excellent advisor . He explain me every details, and text me message about my car. Perfect communication and very profession Mr. Roberto Damas is a excellent advisor . He explain me every details, and text me message about my car. Perfect communication and very professional worker More
by MIAMICASA
Verified CustomerEmployees Worked With
September 12, 2018
Vehicle service Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advis Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advisor, Herbert Kanzki, explained the service to be done in a detailed and very professional manner. He is very knowledgable, and I always enjoy and appreciate learning something new about my car when talking to him. Because of this consistent great service, I not only recommend this dealership but I have been using it for several years. More
by Liv
Employees Worked With
Herbert Kanzki
September 04, 2018
40 thousand mile service Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way an Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way and every detail More
by SARONG000
Employees Worked With
Ariel in loaner, Ruben Abreu
September 03, 2018
Excellence is standard I’ve always received nothing but the best care and service at Mercedes Benz of Cutler Bay. They always go out of their way to ensure all of my needs a I’ve always received nothing but the best care and service at Mercedes Benz of Cutler Bay. They always go out of their way to ensure all of my needs are met. More
by CBJ72
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Ruben Abreu, Carmen Arrazola
September 03, 2018
Awesome! I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professio I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professional, took the car in immediately, were concerned about my safety, took me home and called when the car was done. They called when extra work was necessary and for approval if the charges. More
by MKLINE2
Employees Worked With
Adrian Sang, Ruben Abreu
