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Mercedes-Benz of Cutler Bay - Service Center
Cutler Bay, FL
847 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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847 Reviews of Mercedes-Benz of Cutler Bay - Service Center
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January 11, 2019
Service Excellent service! I am always very pleased with my service adviser Robert Damas, everyone is very helpful and friendly. My car is delivered back to m Excellent service! I am always very pleased with my service adviser Robert Damas, everyone is very helpful and friendly. My car is delivered back to me clean inside and out! Thank you! More
by Mo5423
Employees Worked With
January 11, 2019
Fantastic Staff. Very professional staff and very friendly. Car service in a timely manner. Kevin was very helpful and explain to us with details what needed to be don Very professional staff and very friendly. Car service in a timely manner. Kevin was very helpful and explain to us with details what needed to be done to the vehicle. More
by Flecha, Gloria621
January 07, 2019
Georgia Cutler Bay service Dept has always been exceptional from start to finish. Adam Litman always goes the extra mile to accommodate me. He is very effici Cutler Bay service Dept has always been exceptional from start to finish. Adam Litman always goes the extra mile to accommodate me. He is very efficient. Thank you! Georgia favelli More
by Georgia
Employees Worked With
Adam Litman, Oliver Ortiz
January 06, 2019
Excellent service. Personal courteous attention. Excellent knowledge and expertise assisting to answer my concerns. Dealership ambiance is highly pleasant and all empl Personal courteous attention. Excellent knowledge and expertise assisting to answer my concerns. Dealership ambiance is highly pleasant and all employees show willingness to help as you walk in the show room and the service area. More
by 2017 Mercedes Benz
December 31, 2018
Service Writer truly exceptional Herbert helped me with my issues and was the outmost professional while getting my service done. I would recommend my service writer to my friends. Herbert helped me with my issues and was the outmost professional while getting my service done. I would recommend my service writer to my friends. More
by Raulb
Employees Worked With
Herbert Kanzki
December 31, 2018
A great dealership. From the facility being beautiful and immaculate, to the quality of the staff and workmanship I highly recommend MBCB. The management is obviously han From the facility being beautiful and immaculate, to the quality of the staff and workmanship I highly recommend MBCB. The management is obviously hands on and first class It’s reflected on all levels. More
by RichardB
Employees Worked With
Luis Gutierrez
December 26, 2018
glad they were there my sensor (?) went out on my gla, car would not even drive so to say the least it was a scary experience; but, thankfully i am still under warranty an my sensor (?) went out on my gla, car would not even drive so to say the least it was a scary experience; but, thankfully i am still under warranty and my car was towed into the nearest dealership ~ cutler bay benz fixed the issue in a timely manner More
by jean marie
Employees Worked With
i do not see the name of the man in service that i worked with
September 20, 2018
excelente costumer service Mr. Roberto Damas is a excellent advisor . He explain me every details, and text me message about my car. Perfect communication and very profession Mr. Roberto Damas is a excellent advisor . He explain me every details, and text me message about my car. Perfect communication and very professional worker More
by MIAMICASA
Verified CustomerEmployees Worked With
September 12, 2018
Vehicle service Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advis Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advisor, Herbert Kanzki, explained the service to be done in a detailed and very professional manner. He is very knowledgable, and I always enjoy and appreciate learning something new about my car when talking to him. Because of this consistent great service, I not only recommend this dealership but I have been using it for several years. More
by Liv
Employees Worked With
Herbert Kanzki
September 04, 2018
40 thousand mile service Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way an Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way and every detail More
by SARONG000
Employees Worked With
Ariel in loaner, Ruben Abreu
