Mercedes-Benz of Cutler Bay - Service Center

Great and fast service to fix tire Got a flat tire. They were able to give me a service appointment at my convenience and fix the problem fast and efficiently. And got a courtesy car wa Got a flat tire. They were able to give me a service appointment at my convenience and fix the problem fast and efficiently. And got a courtesy car wash! More

Excellent experience thanks I had a wonderful experience thanks to Javier,Oliver and Adam you guys were excellent I had the best attention thanks for all your help I had a wonderful experience thanks to Javier,Oliver and Adam you guys were excellent I had the best attention thanks for all your help More

First class service Great service, very professional and attentive. Waiting area was very clean and comfortable with complimentary drinks and Starbucks Coffee. They servi Great service, very professional and attentive. Waiting area was very clean and comfortable with complimentary drinks and Starbucks Coffee. They serviced my car while I waited, the Express Service and Car Wash took 1 hour and 30 minutes just like they promised. Great experience. More

Great Service Adam Littman is always courteous and efficient in handling service requests. When I needed assistance replacing my cracked windshield, Adam went abov Adam Littman is always courteous and efficient in handling service requests. When I needed assistance replacing my cracked windshield, Adam went above and beyond to contact my USAA insurance to determine coverage. More

Great Service For the last year I have been taking both of my E350's here for service. My service rep Robert is great. He always makes sure to explain the service a For the last year I have been taking both of my E350's here for service. My service rep Robert is great. He always makes sure to explain the service and cost to me and is a very pleasant person overall. There is always a loaner car available and the rest of the staff are also very polite. My past service was pretty fast,a s I took my car in at 7am and left in a loaner and by 1pm, my car was ready. I don't know about the sales staff as I bought my cars at a different dealership as Cutler bay didn't have the exact options I wanted on my cars, but the service department is first class. More

Excelente él servicio de Angel y Roberto Damas Son muy profesionales y rápidos los recomiendo por su amabilidad, profesionalismo y excelente servicio . Gracias él servicio de Angel y Roberto Damas Son muy profesionales y rápidos los recomiendo por su amabilidad, profesionalismo y excelente servicio . Gracias por todo More

Outstanding Took my car in for regular maintenance and to replace left lamp bulb, Impeccable experience and customer service from Mr Chang and other associates! Took my car in for regular maintenance and to replace left lamp bulb, Impeccable experience and customer service from Mr Chang and other associates! Overall, I had a pleasant experience. More

Excellent service. On time appointment. Loaner car. Ready as Had a great experience leasing 2 Mercedes Benz from Cutler Bay location. Highly recommend Augie in sales and Robert in service. The dealership is fant Had a great experience leasing 2 Mercedes Benz from Cutler Bay location. Highly recommend Augie in sales and Robert in service. The dealership is fantastic. More

Service Professional and efficient! I have been using Cutler Bay service for a few years now and would never consider going anywhere else. My service advisor Professional and efficient! I have been using Cutler Bay service for a few years now and would never consider going anywhere else. My service advisor, Charlie Rodriguez is the best! More

Pedal rep All issues properly addressed. Brake pedal made a pop noise , but is better for now. It was ready for pick up , but was not to my liking and addresses All issues properly addressed. Brake pedal made a pop noise , but is better for now. It was ready for pick up , but was not to my liking and addresses correctly the second time.. More