Mercedes-Benz of Cutler Bay - Service Center

Courteous, Friendly and Customer focused I took my car to the dealer for service with the expectation that I would have to leave it for several hours given my arrival time and the fact that I I took my car to the dealer for service with the expectation that I would have to leave it for several hours given my arrival time and the fact that I had not scheduled an appointment. I was pleasantly surprised when Adam Littman, the Service Advisor assured me the car would be ready in 1 1/2 hours. Adam was friendly, professional and attentive. It was a very pleasant experience. More

Excelent service! it is always a pleasure to know that i can count on professionals at the Cutler Bay dealer. Charlie Rodriguez treats one with respect, professionalism it is always a pleasure to know that i can count on professionals at the Cutler Bay dealer. Charlie Rodriguez treats one with respect, professionalism and he's always sharp with the appointments. More

Service Every aspect of the service experience was terrific. Our service rep Vernon gave us solid accurate information and stayed in constant contact. I was v Every aspect of the service experience was terrific. Our service rep Vernon gave us solid accurate information and stayed in constant contact. I was very impressed. More

Excellent Service, price was good, clean and new facilities, loaner had 30 miles (brand new) and Jose always treat us like family. Highly recommended dealer. Service, price was good, clean and new facilities, loaner had 30 miles (brand new) and Jose always treat us like family. Highly recommended dealer. More

Fabulous! This dealership is first class, Service is terrific. In and out. Loaner car, no hassles. Car ready when promised, Love my service adviser, Kevin La This dealership is first class, Service is terrific. In and out. Loaner car, no hassles. Car ready when promised, Love my service adviser, Kevin LaPlanche! More

Great job! Service was really great and efficient. The car was in and out with no problems. We wouldn't take our car anywhere else! Thank you so much. Service was really great and efficient. The car was in and out with no problems. We wouldn't take our car anywhere else! Thank you so much. More

efficiant in and out....no hassle....car clean and work done on time...loaner car...great communication during and after visit. repair done in a timely manner in and out....no hassle....car clean and work done on time...loaner car...great communication during and after visit. repair done in a timely manner More

Change hubcaps Took awhile but they did it right! I liked the fact that I did not have to wait and my rental was waiting for me. Took awhile but they did it right! I liked the fact that I did not have to wait and my rental was waiting for me. More

Excellent service & awesome staff!! Exceptional service from the start to the end of the process. The drop off experience was very smooth. The experience with Robert was pleasant and i Exceptional service from the start to the end of the process. The drop off experience was very smooth. The experience with Robert was pleasant and informative. Getting a loaned vehicle was very courteous and detailed. The gentleman at the counter even assisted me setting up the Bluetooth for my cellular telephone. The return of the vehicle and the pick up of my vehicle, again, was fast and efficient. Mr. Vernon Chang and Andrew, who assisted me at the end of the process, were very professional. Awesome experience thanks to the great staff!! More

Excellent Service Starting from Kevin Laplanche to all employees working at this service station are excellent. There is minimal wait and not crazy like the other Merc Starting from Kevin Laplanche to all employees working at this service station are excellent. There is minimal wait and not crazy like the other Mercedes Benz dealerships. More