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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.7
1,076 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,076 reviews

April 20, 2024

Always the best! That’s how I’d describe the service I get from Joe Drewes and the best MB service technician under the star umbrella, Mike. They keep my vehicles p More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (Service Technician)
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Apr 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 19, 2024

The service was excellent. I am 40 miles from the dealership. They dropped off a loaner and picked up my car at my place of work and when the service was complete, they dropp More

by plogas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

Helpful
April 18, 2024

Second time I purchase from this dealership and both times they were very professional and tried to get my business, very complementary also offering water or coffee. More

by forunatopedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Helpful
April 18, 2024

They lied to me about what was wrong with my care. Unnecessary money was spent More

by joniqahudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Mercedes-Benz of Daytona Beach. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (386) 675-4677 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

Helpful
April 17, 2024

Worst experience and I have owned multiple MBs for the last 30 years, mostly AMG and can relate to good, bad or indifferent experiences. More

by jerradjasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby ?
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Apr 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

Helpful
April 15, 2024

My service writer was excellent. He did a very professional job. I was a little dissatisfied when I got my car back and open the door and noticed that it was not clean very well or w More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
April 15, 2024

excellent service and work completed in a timely manner, would highly recommend and will use in the future More

by john.heim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
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Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
April 15, 2024

Metry is always exceptional and takes care of everything we need every time I need to send something to him. More

by JMALLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
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Apr 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
April 14, 2024

It was a pleasure working with Megen Boswell to trade in our car for a new Mercedes at MB of Daytona Beach. She was very friendly, knowledgeable, and allowed us the time we needed to test drive, discuss, an More

by Fourniers
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown
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Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Helpful
April 14, 2024

Great. Pleasant polite comfortable caring Trustworthy always trying to help smiling Makes you comfortable and Car in good hands More

by ITSMEOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

Helpful
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